Commercial Account Manager

4 weeks ago

Manchester, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a highly skilled Commercial Account Manager to join our team at Securitas Security Services. As a key member of our commercial team, you will be responsible for driving profitable growth by developing new business and enhancing our existing portfolio.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
  • Business Growth: Identify new business opportunities aligned with your geographic area.
  • Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.
  • Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
  • Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.

Requirements:

  • Proven experience in managing client relationships and delivering excellent customer service
  • P&L ownership, forecasting, and budgeting experience
  • Proven commercial acumen with a strong track record of delivering solutions
  • Strong understanding of risk profiles and mitigation options
  • Demonstrable experience of consultative sales
  • Experience in project costings and managing margins
  • Excellent communication skills, with the ability to engage and influence key stakeholders
  • Strategic leadership skills and an innovative approach to problem-solving

Desirable:

  • Minimum 3 years' experience in a commercial environment
  • Knowledge of technical security products and services

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