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Infrastructure Services Analyst II

2 months ago

Milton Keynes, Milton Keynes, United Kingdom GBA5 EntServ UK Limited Full time

Job Overview:

At GBA5 EntServ UK Limited, we are seeking a highly skilled and motivated Infrastructure Services Analyst II to join our team. As an Infrastructure Services Analyst II, you will play a critical role in providing foundational technical support in infrastructure services, assisting with infrastructure projects and assignments, and participating in basic monitoring and routine troubleshooting of infrastructure systems.

Key Responsibilities:

  • Offer technical support in infrastructure services, providing assistance in routine tasks.
  • Assist with infrastructure projects and assignments, ensuring timely completion and high-quality results.
  • Participate in basic monitoring and routine troubleshooting of infrastructure systems, identifying and resolving issues in a timely manner.
  • Collaborate with team members to address infrastructure challenges and daily operational tasks, promoting a culture of teamwork and open communication.
  • Support the creation and maintenance of infrastructure documentation, ensuring accuracy and completeness.
  • Develop and improve technical skills through on-the-job experience, staying up-to-date with industry knowledge and technology.
  • Follow established best practices and standards in infrastructure service delivery, ensuring compliance and quality.

Requirements:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience.
  • Typically, 1+ years of relevant work experience in infrastructure technology analysis.
  • Proven experience in data analysis and technical knowledge, with a strong understanding of infrastructure systems.
  • A continuous learner, staying abreast with industry knowledge and technology.

Preferred Qualifications:

  • An advanced degree in a relevant field.
  • Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate.