Technical Support Specialist
5 days ago
At Sheridan Ward Recruitment Services, we are seeking a skilled Technical Support Advisor to join our team. As a Technical Support Advisor, you will be responsible for providing proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets.
Key Responsibilities:
- Dealing with customer support requests in a timely and professional manner
- Liaising with mobile network providers to resolve customer issues
- Assisting internal and external teams with their queries
- Delivering monthly quality and quantity targets
Benefits:
- 25 days annual leave plus bank holidays
- Annual bonus
- Fully remote working after training
- Pension scheme
- Gym membership contribution
- Free onsite parking
We are looking for a motivated and customer-focused individual who is able to work in a fast-paced environment. If you have excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.
","requirements":"Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Customer service experience
- Technical skills and knowledge
To apply for this role, please submit your application through our website. We look forward to hearing from you.
","company_info":"About Sheridan Ward Recruitment Services:
We are a leading recruitment agency specializing in customer service and technical roles. Our team is dedicated to providing exceptional service to our clients and candidates.
","contact_info":"Contact us:
Email: [insert email]
Phone: [insert phone number]
","apply_now":"Apply now:
Apply online
","job_type":"Full-time","location":"Watford","salary":"£27,870"}-
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