Retail Deputy Manager

2 days ago

Hinckley, Leicestershire, United Kingdom The Works Full time
About The Works

We're a company that inspires reading, learning, creativity, and play. Our purpose is to make lives more fulfilled.

Job Title: Retail Deputy Manager

We're looking for a Retail Deputy Manager to join our team. As a Retail Deputy Manager, you'll help keep our store running smoothly, working in partnership with the Store Manager. You'll lead by example, inspiring our customers to read, learn, create, and play more.

Key Responsibilities:
  • Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away
  • Foster a store atmosphere that's enjoyable, welcoming, and inclusive
  • Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
  • Drive retail commerciality, striving for fantastic sales and high performance across all KPIs
  • Ensure excellent standards and impeccable merchandising, from cleanliness to pricing
  • Lead and coach the team to provide an outstanding retail experience, ensuring each customer is delighted and inspired
  • Utilize your product knowledge and charm to introduce additional offerings
What We Offer:
  • 25% Colleague Discount - Plus, exclusive Double Discount days
  • MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech, and more
  • Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service
  • Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you
  • Wagestream - Claim early access to 50% of your wages as you earn them – for when 'life' happens
  • Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works
  • 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more
  • Healthcare Cash Plan – To support your everyday healthcare costs
  • And loads more – Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving
Our Culture:

We're proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community.

We're open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we'll be happy to help.

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