Receptionist - Weekends

4 days ago


Tunbridge Wells, Kent, United Kingdom Bupa Full time

About the Role

We are seeking a skilled and friendly Receptionist to join our team at Fountains Lodge Care Home in Tunbridge Wells. As a Receptionist, you will be the first point of contact for all visitors to the home, providing advice and support both face-to-face and over the phone.

Key Responsibilities

  • Act as the first point of contact for all visitors to the home
  • Provide advice and support both face-to-face and over the phone
  • Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
  • Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed

Requirements

To be successful in this role, you will have experience as a Receptionist with a proven track record of providing excellent customer service. You will have a friendly manner, both face-to-face and over the phone, and be approachable and organised. You will also have the ability to build strong relationships with our residents, their families, and internal teams.

What We Offer

We offer a range of benefits to support your health and wellbeing, including access to our global wellbeing programme, Viva. This includes all aspects of our health, from mental and physical to financial, social, and environmental wellbeing. We also offer flexible working and a range of family-friendly benefits.

Benefits

  • My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues
  • Annual allowance which you can redeem against a menu of Bupa healthcare products
  • Sick pay scheme to our frontline teams
  • Free meal on every shift
  • 28 days holiday
  • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays, and money
  • Interest-free annual travel loan to enable the purchase of public transport annual season tickets
  • Wagestream - Have early access to up to 40% of your earned wages within minutes
  • Range of Bupa pension plans
  • Parental leave - We have schemes for adoption, birth parents, and co-parents
  • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment, and take control of their health
  • Access to discounts at a wide variety of gyms and fitness facilities across the UK


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