Courier Service Representative

2 days ago


Slough, Slough, United Kingdom First Choice Staff Full time

We are seeking a motivated and detail-oriented individual to join our team as a Trainee Courier Customer Service Agent.

The successful candidate will be responsible for providing exceptional customer service to our clients, handling shipments, and supporting our operations team.

Key Responsibilities:

  • Tracking and updating shipments
  • Supporting our current customer service team
  • Answering phone calls and emails
  • Quoting courier shipments
  • Learning the process from start to finish for importing and exporting via courier services

Freight Operations and Customer Service:

  • Quoting clients for air, road, and sea freight
  • Operating air, road, and sea freight bookings
  • Updating clients on their shipments

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of logistics and transportation

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

How to Apply:

  • Please submit your application, including your resume and a cover letter, to [insert contact information]

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