Courier Service Representative
2 days ago
We are seeking a motivated and detail-oriented individual to join our team as a Trainee Courier Customer Service Agent.
The successful candidate will be responsible for providing exceptional customer service to our clients, handling shipments, and supporting our operations team.
Key Responsibilities:
- Tracking and updating shipments
- Supporting our current customer service team
- Answering phone calls and emails
- Quoting courier shipments
- Learning the process from start to finish for importing and exporting via courier services
Freight Operations and Customer Service:
- Quoting clients for air, road, and sea freight
- Operating air, road, and sea freight bookings
- Updating clients on their shipments
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of logistics and transportation
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
How to Apply:
- Please submit your application, including your resume and a cover letter, to [insert contact information]
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