IT Support Professional

2 months ago


Coventry, Coventry, United Kingdom Career Poster Full time
About the Role

We are seeking a highly skilled Technical Support Engineer to join our team at Career Poster. As a Technical Support Engineer, you will be responsible for providing technical assistance to our clients, resolving technical issues, and ensuring that our clients receive the highest level of service.

Key Responsibilities
  • Provide technical support to clients via phone, email, and remote access
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless delivery of services
  • Stay up-to-date with the latest technologies and trends in the industry
Requirements
  • 3+ years of experience in a technical support role
  • Strong knowledge of cloud technologies, including Microsoft Office 365
  • Experience with Windows Server network environments and Windows Desktops
  • Excellent communication and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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