Store Associate

3 days ago


Ilford, Greater London, United Kingdom Barnardos Full time
About the Role

We are seeking a highly motivated and customer-focused Store Associate to join our team at Barnardo's. As a Store Associate, you will play a vital role in supporting the Store Manager and other team members to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers.
  • Assist with visual merchandising, including maintaining a visually appealing store environment and ensuring products are displayed effectively.
  • Organize and maintain stock, including pricing and steaming stock before it goes on the shop floor.
  • Ensure stock is generated over the door by members of the public and encourage donors to sign up for gift aid.
  • Implement promotions and displays as directed by Head Office or the Store Manager.
  • Maintain high standards of housekeeping, organization, and cleanliness throughout the store.
  • Encourage customers to donate saleable stock and rotate stock on a daily basis to ensure no garment remains on the shop floor for too long.
Requirements
  • Experience working in a retail environment, preferably in a customer-facing role.
  • Basic IT skills and ability to use a point-of-sale system.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.
What We Offer
  • A competitive salary and benefits package, including 26 days annual leave and a pension scheme.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment with a team of like-minded individuals.
  • Discounts and cashback on high street shops and services.

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