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Client Relationship Executive

2 months ago

Trafford Park, United Kingdom Red Recruitment Full time

Red Recruitment is seeking a Client Relationship Executive to join our esteemed client, who provides services to over 70,000 organizations throughout the UK and Ireland.

Compensation and Benefits for Client Relationship Executive:

  • Salary: Up to £30,000 per annum + £15,000 Performance Related Bonus + OTE £45,000 (uncapped)
  • Working Hours: Monday - Friday, 9am - 5pm
  • Employment Type: Permanent

Additional Benefits:

  • 25 days of annual leave, in addition to public holidays
  • A day off on your birthday
  • Health cash plan for you and your children
  • Increased holiday entitlement after 2 and 5 years of service
  • Contractual sick pay
  • Private health insurance after 5 years of service
  • Pension Plan and Life Insurance
  • Increased pension contributions after 5 and 7 years of service
  • Holiday bonus after 3 years of service
  • Profit-sharing scheme
  • Season ticket loan scheme
  • Cycle to work initiative
  • Access to Employee Assistance Programme
  • Complimentary breakfast every Monday and social gatherings on the last Friday of the month with refreshments
  • Company incentives and access to discount programs

Key Responsibilities of a Client Relationship Executive:

  • Overseeing client relationships to ensure achievement of retention targets and renewal of issued premiums
  • Providing consultancy services to clients regarding product options and specialized services such as onsite training and Critical Incident Stress Management (CISM)
  • Upholding the highest standards of customer service and support for the sales and bid teams
  • Developing and nurturing client accounts to enhance understanding and provide promotional support through effective communication
  • Maintaining personal statistical renewal reports daily, identifying at-risk clients and potential opportunities

Essential Skills and Experience of a Client Relationship Executive:

  • Demonstrated experience as an Account Manager is essential
  • Exceptional interpersonal skills with the ability to establish rapport
  • Proven history of meeting KPIs
  • Customer service-oriented with a commitment to delivering outstanding service
  • A full UK driving license is preferred

If you possess the relevant experience and are interested in this opportunity, we encourage you to explore this position further.