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Information Technology Technician

2 months ago

Cheshire West and Chester, United Kingdom Academics Ltd Full time
ICT Technician Role Overview

Academics Ltd is a dedicated Teacher Supply and Recruitment Agency seeking a skilled ICT Technician to join a progressive educational institution.

Position Summary
The ICT Technician will play a crucial role in maintaining and enhancing the computer systems within the academy. This position is ideal for individuals who are passionate about technology and education, and who thrive in a collaborative environment.

Key Responsibilities
1. Maintain and optimize departmental computer systems to meet the academy's operational needs.
2. Implement an effective incident recording system to ensure smooth daily operations.
3. Collaborate with team members to address technical challenges and deliver solutions.
4. Contribute to the overall IT service objectives by sharing knowledge and expertise.
5. Make informed decisions regarding IT support and communicate effectively with ICT Officers.
6. Organize and prioritize workload to ensure efficient service delivery.
7. Troubleshoot and resolve technical issues to support staff and students effectively.
8. Investigate and clarify issues requiring further technical input.
9. Ensure high standards of service by managing faults and reports promptly.

The academy is committed to safeguarding and promoting the welfare of young individuals. All candidates will undergo an enhanced criminal records check (DBS).

We welcome applications from individuals who are eager to contribute to a supportive and innovative educational environment.