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Charity Retail Manager
2 months ago
Job Summary:
Thames Hospice is seeking a highly skilled and experienced Retail Superstore Manager to oversee the operations of our brand-new charity superstore in Reading. As a key member of our Retail team, you will be responsible for driving the store's performance targets and leading a team of staff to deliver exceptional customer service.
Key Responsibilities:
- Oversee all departments within the superstore, including furniture, homewares, fashion, and upcycling studio
- Develop and implement strategies to drive sales growth and improve customer engagement
- Lead and motivate a team of staff to deliver excellent customer service and achieve sales targets
- Manage the store's inventory, including stock receipt, storage, and disposal
- Collaborate with the Commercial Manager to develop and implement retail strategies
Requirements:
- Proven experience in retail management, preferably in a charity or non-profit organization
- Exceptional customer service skills and ability to lead a team to deliver high-quality service
- Strong business acumen and ability to analyze sales data and develop strategies to improve performance
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive work environment
- The chance to make a difference in the lives of our patients and their families