Site Operations Engineer

3 weeks ago

King's Lynn, Norfolk, United Kingdom UK Power Networks Full time

Field Engineer Role Overview

The Field Engineer will collaborate closely with the Lead Field Engineer and contribute to the Network Operations team. This position is a permanent role within the organization.

The salary range for this position is between £51,245 and £76,229 annually, based on experience, along with a 3% bonus.

Note: Successful candidates will be required to complete a medical assessment and a background check.

Additional Benefits Include:

  • 25 Days of Annual Leave plus public holidays
  • Personal Pension Plan with contributions of 4% or 5%, matched by UK Power Networks at 8% or 10%
  • Tenancy Loan Deposit assistance
  • Tax-efficient benefits such as a cycle-to-work scheme
  • Season ticket loan
  • Occupational Health support
  • Discounts through the Switched On scheme for various retailers
  • Access to discounted sports and social clubs
  • Employee Assistance Programme

Job Purpose:

This role involves working as part of a dedicated team within the Eastern Region. Responsibilities include supporting the Capital Programme, Connections, and Faults operations. The role requires effective communication with customers, network operations, and the management of field staff and contractors.

Key Responsibilities:

  • Ensure adherence to safety protocols in all tasks.
  • Manage the timely, cost-effective, and quality delivery of maintenance, construction, and fault resolution work.
  • Ensure compliance with procedures and maintain high-quality standards among staff.
  • Plan and coordinate daily operations, ensuring efficient resource utilization.
  • Communicate effectively with HV/LV control, including submission of HV/LV switching logs and compliance with distribution safety rules.
  • Update the Asset Database (SAP) with completed work.
  • Provide technical support to field personnel.
  • Address and resolve contract-related issues with Contract Management support.
  • Develop Risk Assessments and Method Statements for safe project execution.
  • Conduct quality assurance checks on completed work and address any identified issues.
  • Maintain strong relationships with customers to meet their expectations.
  • Be prepared to assist in other areas as needed.
  • Participate in out-of-hours safety and emergency response as required.

Nature and Scope:

This position plays a vital role in managing the delivery of all maintenance, capital projects, connections, and fault work within a designated area. Working alongside the scheduling team, Work Planner, and Field Staff, the Field Engineer will ensure excellent service delivery to customers, meeting the Guaranteed Service Standards.

Qualifications:

Essential:

  • Band F = LV Field Engineer / Trainee Engineer
  • Band E = 11k SAP (with ONC)
  • Band D = 33kv SAP (with HNC)
  • LV authorization on the EPN network
  • Proficient in IT, including MRS and SAP
  • Valid driving license

Desirable:

  • ONC in Electrical Engineering (or equivalent)
  • NRSWA (City & Guilds) Supervisors certificate
  • IOSH Managing Safely certificate
  • Familiarity with MS Excel

Important Competencies:

Essential:

  • Organizational Awareness
  • Customer Service Orientation
  • Safety Management
  • Adaptability

Desirable:

  • Project Management Skills
  • Experience in Prioritization/Scheduling

Health & Safety Responsibilities:

Managers and supervisors hold both legal and organizational responsibilities for ensuring the health and safety of their employees and others affected by their work. This includes providing necessary training and ensuring understanding of safety requirements.

Employees must be aware of health and safety risks in their work and apply necessary controls to manage those risks effectively. Awareness of environmental impacts and legal requirements is also essential.

Employees should note that certain roles involving work at height or the use of fall arrest devices have a maximum weight limit due to safety equipment constraints.

Commitment to Equal Opportunity:

We are dedicated to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.

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