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Customer Support Manager
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Service Delivery Specialist to join our team at Verto People. As a key member of our operations team, you will be responsible for planning and scheduling the work of our Field Service Engineers, providing exceptional service support, and assisting with inventory control.
Key Responsibilities:
- Plan and schedule the work of Field Service Engineers to ensure efficient and effective service delivery.
- Provide exceptional service support to customers, responding to their queries and resolving issues in a timely manner.
- Assist with inventory control, ensuring that all necessary parts and equipment are available for Field Service Engineers.
- Liaise with customers to understand their needs and preferences, and to provide tailored service solutions.
- Collaborate with the engineering team to ensure that all service-related tasks are completed to the highest standard.
Requirements:
- Excellent organizational and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively as part of a team.
- Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
As a Service Delivery Specialist at Verto People, you will have the opportunity to work with a talented team of professionals, and to contribute to the success of our operations. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
