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Incentive Design Manager
2 months ago
We are seeking a highly skilled Incentive Design Manager to join our Business Analytics Team at American Express. As a key member of the team, you will be responsible for designing and implementing Sales Incentive Plans across International Markets.
Key Responsibilities- Develop and manage incentive design principles and metrics for Sales Incentive Plans across International Markets.
- Partner with the Incentive Design and Governance team to ensure appropriate approval processes and guidelines are followed.
- Collaborate with business leaders to ensure plans effectively support business outcomes while aligning with incentive design guiding principles.
- Provide support for creation and pre-alignment of ICS materials reviewed and discussed in incentive committees.
- Participate in discussions at relevant incentive plan governance committees and complete post-approval incentive governance activities.
- Partner with the broader Business Analytics Team, Field Performance & Insights, Finance and SABE Team to surface key insights and recommendations for International through analytics and benchmarking studies.
- Support the implementation of the company's Business Conduct program, including driving strategy for ICS, ensuring a risk-based approach and alignment to the company's policies and standards.
- Act as a trusted advisor to ICS business partners and leaders to provide guidance on matters related to business conduct.
- Partner with Operational Excellence teams across markets to globalize the business conduct oversight program and ensure remediation and appropriate consequence management strategies are followed.
- Ensure ongoing reporting in line with enterprise business conduct standards and effective escalation to committees, ICS leaders and stakeholders.
- Provide support on relevant audits, 2nd line and regulatory reviews.
- Share best practices across international markets.
- Bachelor's degree or equivalent in Business or related field; Master's degree preferred.
- Strong analytical skills, strategic mindset, and financial acumen.
- Experience owning and managing incentives and compensation programs is a plus.
- Advanced user of Excel and PowerPoint.
- Strong communication and influence skills, ability to build close relationships across the business and collaborate with various teams.
- Exceptional project management skills and discipline to deliver, highly organized and detail-oriented with ability to multi-task.
- Ability to work well under high pressure and fast-paced environment to meet tight deadlines.
- Intellectual curiosity, passion for using analytics to develop insights and recommendations, solve business challenges, improve customer experience, and drive results.
- Passion, flexibility, sense of humor, and a positive attitude are key requirements to join a great team of professionals.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This includes:
- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities