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Intranet Content Coordinator

2 months ago

London, Greater London, United Kingdom Alvarez & Marsal Full time

About the Role:

We are seeking a highly skilled Intranet Content Coordinator to join our team at Alvarez & Marsal. As a key member of our Operations business unit, you will play a critical role in supporting the development and maintenance of our global intranet, Connect.

Key Responsibilities:

  • Support country site owners in creating engaging homepage news by researching, writing, and publishing articles that showcase the firm's global and regional initiatives.
  • Take ownership of updating central EMEA pages, including business overviews and office guides, to ensure accuracy and consistency.
  • Collaborate with site owners to provide guidance on user experience (UX) and information architecture best practices, ensuring that intranet content is presented clearly and concisely.
  • Act as a Super User to support business units in updating their sites, setting up new sites and pages, and helping site owners structure their content effectively using metadata and filters.
  • Develop and maintain training, guideline, and governance documentation to support site owners in maintaining their content on the intranet.
  • Conduct regular site audits and provide recommendations to site owners on how to optimize their information, such as deleting outdated documents, updating contacts, and reflecting changes in the business landscape.
  • Analyze analytics reports to identify areas for improvement and implement changes to enhance intranet usability.
  • Troubleshoot technical issues and collaborate with the System Services team to resolve them.
  • Provide training and support to site owners on how to maintain their content on the intranet, both in-person and via Teams.

Requirements:

  • Bachelor's or Master's degree in a related field, such as Communications, Marketing, or Information Technology.
  • Relevant work experience in a similar role, preferably in a corporate or consulting environment.
  • Excellent interpersonal and communication skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical skills, with the ability to work with quantitative data and numerical analysis.
  • Good knowledge of SharePoint Online and O365 applications.
  • Ability to prioritize tasks, manage concurrent projects, and meet deadlines.

What We Offer:

As a valued member of our team, you will have the opportunity to work on a wide range of projects, develop your skills and expertise, and contribute to the growth and success of Alvarez & Marsal. We offer a dynamic and supportive work environment, with opportunities for professional development and career advancement.