Beauty Sales Associate

4 weeks ago

Southampton, Southampton, United Kingdom Frasers Group Full time

About Flannels

Flannels is the luxury fashion destination for men and women, offering an edit of over 100 brands from established international designers to contemporary labels.

Job Role

We are seeking a highly motivated and driven Beauty Sales Assistant to join our team. As a Beauty Sales Assistant, you will be responsible for providing exceptional customer service, recommending and selecting merchandise, and maintaining a customer-friendly environment.

Key Responsibilities

  • Provide a warm and sincere welcome to customers, ensuring they are aware of your assistance.
  • Ask open-ended questions to understand customer needs and preferences.
  • Recommend and locate merchandise that meets customer needs, providing information on in-store offers and promotions.
  • Process cash and card transactions efficiently and accurately.
  • Stay up-to-date on the latest trends and product knowledge to provide expert advice to customers.
  • Maintain a high level of customer service at all times, ensuring a positive shopping experience.
  • Educate and guide customers on Flannels, its brands, and products.
  • Offer alternatives and add-on sales as necessary, ensuring a seamless shopping experience.
  • Ensure store standards are met, preparing the store for the next trading day.
  • Comply with all Flannels policies and procedures at all times.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work effectively within a team environment.
  • Customer-focused and passionate about beauty retail.
  • High level of personal energy and a positive, enthusiastic attitude.
  • Flexible and reliable, with a professional manner.

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