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Quality Improvement Consultant

2 months ago

London, Greater London, United Kingdom Homerton Healthcare NHS Foundation Trust Full time

Job Overview

We are thrilled to present a remarkable opportunity to become a part of the Improvement Team at Homerton Healthcare NHS Foundation Trust. Our team is renowned for its dedication to enhancing processes throughout the organization. We strive to implement Quality Improvement (QI) methodologies to provide exceptional care by nurturing an improvement-oriented culture across the Trust.

In this pivotal role, you will be responsible for developing organization-wide initiatives that align with the Trust's strategic objectives. This may encompass areas such as patient flow, integrated care, digital transformation, and enhancing staff experiences.

We seek a Quality Improvement Consultant who is eager to expand their expertise in various continuous improvement methodologies. This may involve the IHI model for improvement, experience-based co-design, lean principles, demand and capacity modeling, campaign development, and creating a comprehensive toolkit of skills and techniques for optimizing patient flow.

Key Responsibilities

We are in search of a highly driven individual with a proven track record in executing improvement programs utilizing systematic QI approaches and tools. You will collaborate within a small central team focused on cultivating a culture of QI throughout the organization, in alignment with our QI delivery framework and the Trust's vision and values.

As a Quality Improvement Consultant, you will actively promote and identify opportunities to engage staff in QI initiatives through effective teaching and coaching, ensuring that exemplary projects are completed and that the lessons learned from these initiatives are shared, sustained, and disseminated.

About Homerton Healthcare

Homerton Healthcare is a thriving and high-performing organization dedicated to serving the diverse population of Hackney, East London, and beyond.

We take immense pride in achieving the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust offers a comprehensive range of hospital and community health services for our local population, as well as specialized services for a broader patient demographic. Additionally, the Trust oversees services at St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton is committed to promoting equality and valuing diversity, ensuring inclusion for all staff members. This commitment is reflected in our policies, procedures, and People Plan. All staff are expected to embody our Trust values consistently.

We are dedicated to fair recruitment practices, ensuring that all applicants are treated equitably.

Homerton has a rich history of supporting and developing its workforce, including a well-respected nursing community, and all staff have access to a wide array of benefits.

Homerton is honored to be recognized on the HSJ & Nursing Times Best Places to Work list.

Job Responsibilities

The complete job description outlines the key tasks and responsibilities associated with this role, while the person specification details the qualifications, skills, experience, and knowledge required. For both documents, please refer to the attachments provided.

Person Specification

Teaching, Guiding, Coaching in QI

Essential

Proven experience in designing and delivering training to staff or stakeholders on QI methodologies.

Desirable

Engagement with stakeholders including patients, clients, or other parties within the healthcare ecosystem (primary care, voluntary organizations).

Qualifications in QI/CI

Essential

Evidence of continuous improvement qualifications such as the IHI Model for Improvement or Kaizen (Lean). A master's degree or equivalent educational background.

Desirable

Qualifications in Continuous Improvement, Project Management, or MSP. Change management certification.

Management and Support of QI Projects

Essential

Experience in designing and implementing systems to monitor and track high-priority projects, including risk identification and management.

Desirable

Strategic thinking experience to maximize the delivery of high-quality, impactful projects.

Facilitation and Relationship Building

Essential

Ability to cultivate and maintain positive working relationships with staff (both clinical and non-clinical) from diverse backgrounds and experiences.

Desirable

Familiarity with change management models, particularly in navigating politically sensitive and challenging situations.

Trust Values

Essential

Demonstrated understanding of the Trust's values.