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Care and Support Team Manager

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EveryDay Care and Support Full time
About the Role

We are seeking a highly skilled and experienced Team Leader to join our team at EveryDay Care and Support. As a Team Leader, you will play a crucial role in ensuring the delivery of high-quality care and support services to our customers.

Key Responsibilities
  • Lead and manage a team of Personal Support Assistants to achieve high levels of continuity of service.
  • Assist the Area Manager and Coordinator in ensuring the effective and efficient provision of a quality Care and Support Service.
  • Provide operational supervision and support to team members, promoting independence, respect, and dignity for our customers.
  • Develop and implement service delivery plans that meet the needs and aspirations of our customers.
  • Ensure compliance with contractual obligations, statutory requirements, and pre-determined service delivery standards.
Requirements
  • Health and Social Care Level 3 or similar qualification in a similar field.
  • Demonstrable understanding and working knowledge of the Health and Social Care Act 2010.
  • Knowledge and understanding of quality issues and good practice in relation to the client group and service delivery.
  • Preferably health and safety qualification.