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Dental Receptionist
2 months ago
We are seeking an experienced and professional Receptionist to join our team at Bupa Dental Care Whitehaven. This is a 6-month fixed-term role that requires a candidate who is comfortable working independently and is able to open and close the practice.
Key Responsibilities- Meet and greet patients, providing a positive first impression and patient journey
- Book and amend appointments, answer phone calls, and update patient records
- Coordinate care packages for patients provided by clinicians
- Confidently promote and upsell Bupa Dental Care products and services
- Provide excellent customer service face-to-face, over the phone, and via email
- Support the Practice Manager and clinical team with the smooth running of the practice
- Handle payments and access sensitive information while maintaining patient confidentiality
- Ability to be positive and professional in a fast-paced environment
- Previous administration or receptionist experience, preferably in a healthcare setting
- Strong communication skills and proficiency with Microsoft Word and Outlook
- Previous experience promoting company products and services
- Preferred experience with Dentally
- Competitive pay rates and opportunities for training and development
- Access to MyHealthcare, a comprehensive health and wellbeing platform
- My Bupa Extras, discounts at popular retailers and fitness facilities
- Discounted dental insurance and additional health and wellbeing benefits
- Wagestream, access to your income before payday
- Access to career pathways and support throughout your working life with Bupa Dental Care
