Sports Operations Coordinator

1 month ago


Reading, Reading, United Kingdom University of Reading Full time
About the Role

The University of Reading is a world-renowned institution, committed to delivering an exceptional sport and active wellbeing experience for its students, staff, and the wider community. As a key member of the SportsPark department, the Sports Operations Coordinator will play a vital role in providing operational support to SportsPark users, while also contributing to the development and delivery of various sport and active wellbeing projects and programmes across the University.

Key Responsibilities
  • Provide exceptional customer service and support to SportsPark users, ensuring a positive experience and resolving any issues promptly.
  • Work closely with the Sports Facilities Managers to ensure the smooth operation of SportsPark facilities, including health and safety management and the development of new team members.
  • Contribute to the development and delivery of sport and active wellbeing projects and programmes, using your initiative and creativity to engage with a range of customers.
  • Support the Business & Operations team with facility and operational requirements, including shift management and resource allocation.
Requirements
  • Excellent understanding and experience of customer service and delivery.
  • Excellent communication skills, both written and verbal.
  • Operational management experience in sports facility operations, including health and safety.
  • Ability to use your initiative and contribute to the development of sport and active wellbeing to a range of customers.
What We Offer

The University of Reading is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We offer a range of benefits, including a competitive salary, excellent pension scheme, and access to a range of training and development opportunities.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering an exceptional sport and active wellbeing experience, we would love to hear from you.



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