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Senior Cashier Manager
2 months ago
About the Role
Grosvenor Casinos is seeking an experienced and skilled Senior Cashier Manager to lead its cash desk operations. As a key member of the casino supervisory team, you will be responsible for ensuring the financial regulation is followed by your team, customers are looked after, and the security and operational efficiency of the cash desk is a priority.
Key Responsibilities
- Acknowledge, welcome, and assist customers in all areas.
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
- Collaborate and work as part of the larger casino supervisory team.
- Comply with the Gambling Act, licensing objectives, codes of practice, AML, and Safer Gambling regulations.
- Ensure that financial transaction thresholds are adhered to by all members in the team and where appropriate, exceptions escalated to the Duty Manager.
- Be accountable for the protection of all company assets.
- Follow security procedures and develop new processes in liaison with the Managers to improve efficiency and keep assets secure.
- Train and develop a pool of cash desk breakers.
- Conduct regular appraisals and reviews for team members.
- Report to the Casino Manager (Gaming).
What We Offer
- Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
- Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
- Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
- Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
- Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.
