Store Manager

2 weeks ago


Craigavon, United Kingdom Clintons Full time

About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Clintons. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales and profitability in our store.

Key Responsibilities

  • Drive sales and profitability through effective inventory management, visual merchandising, and customer engagement
  • Lead and develop a high-performing team to achieve sales targets and deliver outstanding customer service
  • Manage store operations, including stock control, cash handling, and health and safety
  • Work closely with the District Manager and HR to deal with people issues effectively and in a timely manner
  • Recruit and develop a high-performing team to achieve business objectives
  • Manage and maintain store appearance, including visual merchandising and store housekeeping
  • Monitor and control store expenses, including payroll and stock costs
  • Develop and implement strategies to drive sales and profitability, including competitor analysis and market research
  • Work closely with the Loss Prevention team to develop and implement loss prevention controls
  • Conduct regular 1-2-1s, reviews, and appraisals with the team to ensure performance management and development

Requirements

  • Previous line management experience within a retail and customer service environment
  • Excellent selling techniques and a proven track record of driving sales and profitability
  • Strong coaching and development skills to establish a high-performing team
  • Enthusiastic, driven, and motivated with a customer-oriented approach
  • Ability to multitask and meet deadlines, with strong communication and commercial acumen

Working Arrangements

  • 5 out of 7 days, with flexibility to work weekends, early mornings, and late nights
  • Availability to travel to other stores if necessary

Key Stakeholders

  • Store Team
  • Divisional Manager
  • Central Operations Department
  • HR Department

Role Essential Skills

  • Strong coaching and development skills
  • Enthusiastic, driven, and motivated
  • Previous line management experience within a retail and customer service environment
  • Excellent selling techniques
  • Customer-oriented approach
  • Ability to multitask and meet deadlines
  • Strong communication and commercial acumen

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