Clinical Services Coordinator

1 day ago


Chippenham, Wiltshire, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time

About the Role

This is an exciting opportunity to join our Specialised Mental Health team as a Clinical Services Administrator. As a key member of our administrative team, you will provide vital support to our busy BSW Perinatal team, working closely with our friendly and dedicated staff to deliver high-quality care to women with mental health issues during pregnancy or in the first year afterwards.

Main Responsibilities

  • Provide administrative support to the BSW Perinatal team, including managing the admin inbox, responding to incoming mail, and updating progress notes.
  • Use patient records systems, including uploading documents and processing referrals.
  • Answer the telephone and effectively deal with messages, using excellent communication skills to provide a high level of customer service.
  • Support the Duty worker with administrative tasks, including minute-taking and formatting letters.
  • Contribute to the smooth running of the administrative team, working collaboratively with colleagues to achieve shared goals.

About Us

Avon & Wiltshire Mental Health Partnership NHS Trust is a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We are committed to promoting mental health and wellbeing, and we actively encourage applicants from all backgrounds to join our team.

Person Specification

  • Excellent communication skills, with the ability to work effectively with colleagues and service users.
  • Experience of working in a team, with a strong focus on collaboration and teamwork.
  • Good IT skills, including proficiency in Outlook and Microsoft Word.
  • Experience of general office and administrative procedures, with a strong attention to detail.


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