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Aftersales Service Technician
2 months ago
We are seeking a highly skilled Aftersales Service Engineer to join our team at Pertemps Redditch Commercial. As a key member of our IT department, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our IT systems.
Key Responsibilities:- First and Second Line Support: Provide timely and effective support to clients with IT-related issues, including troubleshooting, repair, and maintenance of hardware and software.
- IT Project Support: Assist with IT projects as required, ensuring that all tasks are completed to a high standard and within agreed timelines.
- Documentation and Training: Develop and maintain accurate documentation of IT systems and procedures, and provide training and guidance to colleagues as needed.
- Travel and Communication: Regular travel to local offices is required, and excellent communication skills are essential for effective collaboration with colleagues and clients.
This is a full-time position based in our office, with a generous benefits package included. If you have the skills and experience we're looking for, we'd love to hear from you.
