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Luxury Cruise Sales Consultant

2 months ago


Reading, Reading, United Kingdom Travel Trade Recruitment Full time
Travel Consultant Opportunity

An exciting opportunity has arisen for experienced Travel Consultants to join a luxury cruise travel company as part of their sales team. If you have at least 12 months experience within a travel sales role, pride yourself on your professional friendly approach and feel that exceptional customer service & attention to detail leads to sales, this could be the perfect opportunity for you.

Key Responsibilities:
  • Take customer enquiries and create bespoke luxury travel itineraries
  • Specialise in luxury cruise products and ensure every customer is offered a friendly, knowledgeable, professional service
  • Follow up on quotes to ensure customers are aware of unbeatable prices or alternative quotes to secure a reservation
  • Communicate itinerary details thoroughly to the client
  • Take payments and make initial amendments to itineraries
  • Assist with pre- and post-departure queries
  • Upsell by offering additional products and excursions to enhance the customer's experience
  • Contribute to business growth by identifying new potential customers and opportunities
  • Work towards achieving sales targets and earning commission
  • Be flexible to work 5 days over a 7-day rota, primarily between 9am to 6pm
Requirements:

The ideal candidate will have previous travel industry sales experience, with knowledge of luxury travel and cruise. However, if you have worked for a high street retail travel agency and have not specialised in luxury or cruise, but are keen to do so, this could be a great opportunity for you to develop in your Travel Industry career. If you have target-driven sales experience from an alternative industry, with exceptional customer service and the ability to liaise with high-touch clientele, this could give you the opportunity to start a career in travel, at a point this industry is really taking off again.