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IT Infrastructure Specialist

2 months ago

Cardiff, Cardiff, United Kingdom SCC Full time

Job Summary:

We are seeking a skilled IT Infrastructure Specialist to join our team at SCC. As a Deployment and Support Engineer, you will play a crucial role in deploying new IT equipment, configuring systems, and ensuring a smooth transition to Windows 10.

Key Responsibilities:

  • Deploy and Configure IT Equipment: Install, configure, and deploy new IT equipment with a focus on Windows 10 systems.
  • Collaborate with IT Teams: Work closely with IT teams, stakeholders, and end-users to facilitate a smooth Windows 10 rollout.
  • User Training and Support: Conduct user training and provide support during the transition phase.
  • Issue Resolution: Monitor and troubleshoot any issues arising from the rollout.
  • Process Documentation: Document processes, procedures, and troubleshooting steps for future reference.

Requirements:

  • Windows OS Deployment Experience: Proven experience in Windows OS deployment and migration, specifically with Windows 10.
  • Problem-Solving Skills: Strong problem-solving skills and attention to detail.
  • Operating System Deployment: Familiarity with Operating System Deployment via SCCM.
  • Customer Service: A commitment to delivering top-notch customer service.

About SCC:

At SCC, we take the privacy and security of your information very seriously. We process your information in line with our privacy policy, which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing.