Account Manager
1 month ago
Version 1 is seeking an experienced Account Manager to join our team in the Public Sector business. This is an exciting opportunity for a skilled professional to work with large-scale clients and drive sales and growth targets.
The successful candidate will develop an existing portfolio of customer accounts across the public sector, delivering sales and growth targets, maximising revenue, and providing exceptional customer service.
The role will be part of a successful team focused on Public Sector opportunities, working closely with sales people and account managers to generate new opportunities and manage existing customer relationships.
The key responsibilities of the role include:
- Communicating effectively with clients, addressing their concerns, and resolving conflicts
- Raising clients' business concerns and needs to the company's management
- Negotiating and closing business contracts with existing and new clients
- Delivering sales pitches to prospective clients
- Preparing and presenting business and account updates to the company's management and clients
- Monitoring client budgets, explaining costs, and discussing new terms if necessary
- Following up with clients to ensure they are satisfied with Version 1 services
- Contributing to sales strategies by assessing current results, monitoring competitive products, and analysing customer reactions
Requirements
- Experience working in a business development/account management environment, preferably in the Public Sector or Central Government
- Experience in working in IT Services and technology solutions environment
- Knowledge of Public Sector tender processes
- Influencing skills to get people at multiple levels to deliver what is needed on time and with high quality
- Strong written skills to complete tender and internal documentation to a high standard
- Strong communication and interpersonal skills to engage at all levels across an organisation internally and externally
- Experience of building good customer relationships
- Good commercial awareness and sound understanding of project and business dynamics
- Ability to work to tight deadlines and prioritise tasks effectively
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