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Retail Sales Associate

2 months ago


Harrogate, North Yorkshire, United Kingdom The Works Full time
Job Description

About The Works

The Works is a dynamic retail company that offers a unique shopping experience to customers. As a Retail Sales Assistant, you will be an integral part of our team, responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide a warm and welcoming experience to customers, answering their queries and resolving any issues in a professional and courteous manner.
  • Product Knowledge: Develop a deep understanding of our products and services, enabling you to make informed recommendations to customers and drive sales.
  • Store Operations: Assist with store opening and closing procedures, including receiving and processing stock deliveries, maintaining a clean and organized store environment, and adhering to health and safety standards.
  • Teamwork: Collaborate with colleagues to achieve sales targets, share knowledge and best practices, and support each other in a fast-paced retail environment.
Requirements
  • Positive Attitude: Demonstrate a genuine enthusiasm for our brand and products, with a passion for delivering exceptional customer service.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport with customers and colleagues alike.
  • Problem-Solving: Ability to think on your feet, resolving customer complaints and issues in a professional and efficient manner.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, to meet the needs of our customers and business.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a colleague discount scheme and access to exclusive online discounts.
  • Opportunities for Growth: A clear career progression path, with opportunities to develop your skills and knowledge in a dynamic and supportive environment.
  • Work-Life Balance: A flexible working arrangement, with a focus on work-life balance and employee well-being.