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Housekeeping Associate

3 months ago

Bellshill, North Lanarkshire, United Kingdom DoubleTree by Hilton Strathclyde Full time

Join a team that values your contributions:
Below is an overview of what this position entails and what we seek in candidates.

  • £250, with potential cash bonuses up to £1000 for referring a friend to join our team - T&Cs apply
  • Recognition for long service with cash bonuses and complimentary overnight stays for employees with two years of service or more.

We reward your dedication with the following team benefits:

  • Complimentary meals during your shifts
  • Incentives for sales and recognition for initiatives
  • Access to discounted or complimentary leisure facilities specific to the hotel
  • Free parking at the hotel, where applicable
  • Opportunities for discounted stays at our hotels or
  • Complimentary stays as part of our rewards and recognition program
  • Personal development opportunities within the hotel group brand portfolio
  • Fully funded apprenticeship programs, subject to terms and conditions
  • Annual holiday entitlements, including bank holidays
  • Option to purchase additional holiday entitlements
  • Enrollment in a pension scheme

Are you the right fit for this role?

  • Eager to learn and grow
  • Positive demeanor that brings joy to our guests
  • Friendly and compassionate nature
  • Enjoys collaborating within a team environment
  • Driven and diligent
  • Embodies behaviors that reflect our company values
  • Strong communication skills and excellent grooming standards
  • Availability to work mornings, afternoons/evenings, and weekends
  • Committed to delivering outstanding customer experiences consistently
  • Is the Housekeeping Associate position right for you? Do you possess the skills and experience necessary for this role? We encourage you to consider this opportunity.

DoubleTree by Hilton Strathclyde is seeking a Housekeeping Associate

We provide our team members with exceptional opportunities for growth and development within the DoubleTree by Hilton brand. We take pride in recognizing and rewarding our staff for their hard work, dedication, and long service.

Key Responsibilities:

  • As a Housekeeping Associate, you will warmly greet all guests and maintain a professional demeanor at all times.
  • Responsible for cleaning assigned guest rooms, bathrooms, and public areas, ensuring that all bathroom and bedroom supplies are replenished to the required standards.
  • Report any maintenance issues found in guest rooms, hallways, or public areas to the appropriate department head.
  • Address guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
  • Collaborate with colleagues to enhance the overall guest experience as a vital member of the hotel team.
  • Familiarize yourself with company standards and contribute positively to departmental performance.
  • Adhere to company procedures and checklists to maintain quality control.
  • Manage your work schedule effectively, ensuring your cleaning cart and supplies are adequately stocked.
  • Be mindful of waste without compromising quality standards.
  • Practice energy efficiency within the department by turning off lights and equipment when not in use.
  • Continuously develop your skills and knowledge through training, communication, and teamwork.

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