Client Support Associate

1 day ago

Birmingham, Birmingham, United Kingdom Lloyds Banking Group Full time
About this Opportunity

We are seeking a highly motivated and organized Client Support Assistant to join our team in Birmingham. As a key member of our Banking Lifecycle Services team, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Opening and managing client accounts, ensuring accurate and timely processing.
  • Developing and maintaining strong relationships with clients, understanding their needs and concerns.
  • Working collaboratively with internal teams to resolve client issues and improve overall customer experience.
  • Providing exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Staying up-to-date with industry developments and regulatory requirements, ensuring compliance with all relevant laws and regulations.
What We Offer
  • A competitive salary and benefits package, including a generous pension contribution and annual performance-related bonus.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork.
  • The opportunity to work with a leading financial institution, making a real difference to our customers and communities.
About Lloyds Banking Group

We are a values-led organization, committed to building a workforce that reflects the diversity of our customers and communities. We believe in creating a culture of inclusivity, respect, and empathy, where everyone has the opportunity to thrive and make a real difference.

We are proud to be a disability confident employer, committed to making reasonable adjustments to our recruitment processes to ensure equal access for all candidates.

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