Documentation Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled Documentation Specialist to join our team at Cummins Generator Technologies Limited in Stamford, Lincolnshire, United Kingdom.
Key Responsibilities
- Provide robust support for Oracle and Product Configurator applications to ensure smooth system operation and minimize downtime.
- Assist users with software-related issues and queries, enhancing their productivity and ensuring effective tool utilization.
- Diagnose and resolve technical issues quickly, reducing disruptions to the workflow.
- Identify opportunities for system improvements and optimize system performance and user experience.
- Develop and deliver training sessions and resources to empower users to utilize the software effectively.
- Manage and implement software updates and upgrades to ensure the system remains current and secure.
- Collaborate with IT and development teams to integrate new features and functionalities that align with business needs.
- Ensure data accuracy and integrity within software systems to support reliable decision-making processes.
Requirements
- Strong understanding of Product Configurator, including implementing design changes and maintaining alignment with engineering options.
- Proficient in use of Windchill, Oracle, Product Configurator, and Microsoft Office.
- Attention to detail and ability to meticulously review CNs/CAs, maintain item revisions, and set effectivity dates in the ERP system.
- Problem-solving skills and capability to provide SME guidance and support for PLM interface issues.
- Continuous improvement mindset and proactive approach to creating engineering tools that increase efficiency and accuracy.
Education and Experience
- College, university, or equivalent degree in Engineering, Computer Science, or Information Technology required.
- Significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience in documentation and control, engineering discipline, or related field.
Language
English
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