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Accommodation and Allocations Specialist
3 months ago
Durham University is renowned for its commitment to educational excellence and a vibrant community of diverse individuals.
As a prestigious institution, we offer a multitude of career paths that contribute to our success and community engagement, both regionally and nationally.
We value the unique skills that each individual brings to our organization and are excited about the possibility of you becoming a part of our dynamic university.
Role Overview
The Accommodation and Allocations Office is dedicated to ensuring that all students at Durham University are assigned to a college in a transparent and equitable manner. Additionally, we provide essential information, guidance, and support to students seeking accommodation, whether it is managed by the University or through private avenues.
Every student, whether full-time, part-time, undergraduate, or postgraduate, is allocated to a Durham college, with many new full-time students also applying for or being guaranteed University accommodation.
The Office collaborates with various departments to ensure that we effectively contribute to the University's strategic objectives.
Key Responsibilities
In this role, you will report directly to the Accommodation and Allocation Manager and will be expected to demonstrate exceptional organizational skills, initiative, and the ability to work autonomously.
You will be the primary user of the College Room Management System, responsible for updating data, generating reports, and providing management information to assist in accommodation planning.
Your responsibilities will include overseeing the Accommodation and Allocations Administrator's workload and training relevant college staff on the Room Management System.
Confidentiality and professionalism are paramount, as you will handle sensitive information and engage with current and prospective students, their families, landlords, and accommodation providers.
Extensive use of the Banner student record system is required, along with familiarity with the University’s financial and procurement systems.
Benefits of Working at Durham University
Joining our University comes with a competitive salary and a comprehensive benefits package, including:
- 27 days of annual leave plus 8 public holidays and 4 customary days, totaling 39 days off each year.
- Flexible commuting options, including campus parking, a cycle-to-work scheme, and discounts with local transportation providers.
- Access to health and wellness programs, including discounted gym memberships and a 24/7 Employee Assistance Programme.
- On-site childcare facilities and holiday camps for children aged 5-16.
- Generous family-friendly policies, including maternity and adoption leave.
- Commitment to professional development through a variety of training courses and career advancement opportunities.
- Opportunities for staff volunteering to positively impact the local community.
- Discounts on various products and services through our benefits portal.
- Attractive pension schemes.
Commitment to Equality, Diversity, and Inclusion
Durham University is dedicated to fostering an inclusive environment where everyone can thrive. We believe that our workforce should reflect the diversity of the global community.
Our commitment to equality, diversity, and inclusion is central to our strategy and operational practices.
We actively encourage applications from underrepresented groups, including individuals with disabilities, women, and those from black, Asian, and minority ethnic communities.
If you have taken a career break, we welcome relevant information in your application.
Application Process
When applying, please highlight your relevant skills and experiences that align with the requirements of this role. Detailed information about the role and responsibilities can be found in the job description.
To progress to the assessment stage, candidates must demonstrate how they meet the essential criteria outlined in the person specification.
We prefer online applications and will keep you informed throughout the process via automated emails.
Required Submissions:
- A CV
- A cover letter
- A matrix table detailing how you meet the criteria
Typical Role Requirements
Flexibility in working hours is necessary, as some responsibilities may occur outside of standard office hours, particularly during peak periods such as University Open Days and student induction activities.
By submitting your application, you acknowledge that Durham University will process your data in accordance with our Privacy Statement.
