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Night Operations Team Leader
2 months ago
Position Overview
As a Night Operations Team Leader, you will take a significant step in enhancing your leadership capabilities by guiding and motivating a dedicated management team within our department. This role comes with defined responsibilities, achievable goals, and comprehensive support. It's a mutually beneficial arrangement – we provide you with the necessary resources to mentor your team and refine your leadership abilities, while you contribute to elevating the in-store experience for both our customers and colleagues.
Your background in leadership could stem from any customer-centric sector, not exclusively in Food Retail. We are eager to cultivate diverse perspectives to build a management team that functions effectively throughout the store. Therefore, if you lack specific technical expertise, do not be concerned; we prioritize your ambition to succeed through your team and your enthusiasm for engaging with customers.
Key Responsibilities
Our mission is driven by our love for food, as we collectively serve and assist every customer.
You will operate in one of our most dynamic and intricate stores, reporting directly to the Store Manager while overseeing a team of managers. The environment is fast-paced, and each day will present unforeseen challenges. While you may not always have immediate solutions, addressing short-term issues and implementing medium-term strategies will empower your team to maintain high performance.
Our Night Operations teams are essential to ensuring our stores are prepared for the first customers of the day. They restock shelves, manage warehouse deliveries, and assist with overnight online order fulfillment. As a leader, you will remain in close contact with the daytime leadership team to stay informed about ongoing plans and priorities, ensuring everything is ready for our colleagues and customers in the morning.
We understand that night work is not suitable for everyone, and an additional annual premium of up to £4,500 is available for eligible night management positions.
Specifically, your role involves establishing the strategic direction for your area over the next 1-3 months.
Defining Success
There is much to learn. Each day, you will enhance your existing leadership skills while acquiring new ones. Here’s how:
• You will coach, inspire, and guide your managers to collaborate effectively, enhancing their skills and leading them through transitions.
• You will excel at helping your team empathize with customers, taking genuine pride in delivering superior service and identifying opportunities for improvement.
• You will lead through effective communication, clearly conveying performance metrics and inspiring enhancements for the present and upcoming quarters.
• You will confidently prioritize tasks and energize your team throughout the night.
• You will develop your expertise in operations and serve as a role model for your team.
• You will be empowered to make swift decisions and take ownership of your area of the store, including acting on behalf of the Store Manager when necessary.
About You
You may currently be managing a smaller supermarket or convenience store, or you might be in a team leadership position. Perhaps you are seeking a new challenge after a career break or transitioning from another large retail environment or sector. Regardless of your current role, you have demonstrated your ability to make a positive impact and enjoy being part of a team.
What matters most is your motivation to grow, your commitment to empowering others, and your passion for customer service, which is at the heart of our stores.
Career Progression
By joining Sainsbury's in-store management teams, you will receive the support and opportunities necessary to achieve excellence. Upon joining, you will undergo a thorough induction and orientation, along with a tailored training plan developed in collaboration with your manager. They will support and guide you in delivering outstanding performance while allowing ample time for your development.
As a Lead Manager, you could advance to a Deputy Store Manager or Store Manager position. You will also be well-positioned for leadership opportunities at our head office or within the broader Sainsbury's family, including Habitat, Tu, Argos, Sainsbury's Bank, and Nectar 360. We are committed to maximizing your potential.
Additional Benefits
Your salary will be commensurate with your experience, as well as the store's size, complexity, and location. In addition, we offer a comprehensive range of benefits for our managers, including:
Up to £4,500 premium for night shifts, where applicable. A 4-night work week – our full-time night managers complete their hours over 4 nights. Discount card – enjoy a 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's every Friday and Saturday, and 15% off at Argos on every payday. Complimentary food and hot beverages for colleagues in all stores. Generous holiday entitlement, maternity, and paternity leave. Pension scheme – we match 4-7% of your contributions. Sainsbury's share scheme – build an investment at discounted rates. Wellbeing support – access to emotional support, counseling, legal, and financial advice. Colleague networks – connect with like-minded individuals to help realize your potential. Our Cycle to Work scheme allows you to hire a new bike and cycling equipment while saving on tax and National Insurance. Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.Click 'apply' to embark on your journey with Sainsbury's.
