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Lead Systems Analyst for Housing Solutions

2 months ago

Swindon, Swindon, United Kingdom ALOIS Solutions Full time

The Systems Development Manager at ALOIS Solutions will collaborate closely with diverse stakeholders, including business users, module leaders, IT teams, external partners, and consultants to ensure the system aligns with the local authority's specifications and is delivered efficiently.

Key Responsibilities:


• System Deployment:

o Oversee the design and configuration of the Housing Management system, ensuring it is tailored to the unique requirements of the local authority and module leaders.

o Manage the transition of legacy data to the new system.

o Assist the IT department in the system build process by providing guidance on necessary steps.

o Conduct thorough analysis of existing processes to pinpoint requirements and enhancement opportunities.

o Support business users and module leaders during workshops, offering insights from previous implementations.


• Stakeholder Collaboration:

o Engage collaboratively with key stakeholders, including business users, housing management teams, IT, and external consultants.

o Organize workshops and meetings to keep all parties informed and involved in the implementation journey.

o Provide consistent updates to senior management regarding project status, risks, and challenges.


• Technical Evaluation:

o Execute detailed technical assessments to comprehend business needs and ensure system alignment.

o Offer advice on solution design and best practices for module-specific implementations. Create proposals and presentations to guide informed decision-making.

o Address any technical and functional challenges that arise during the implementation phase.

o Assist in system testing and quality assurance to confirm the system meets all functional and technical standards.


• Training and Assistance:

o Design and conduct training sessions for end-users to ensure proficiency in utilizing the new system.

o Provide ongoing support and troubleshooting during the project and after the system goes live.

o Develop comprehensive documentation, including user manuals and technical guides.

Relevant Experience:


• Comprehensive system lifecycle management


• Large-scale implementations of Housing Management Systems


• Experience in Social Housing


• Familiarity with Local Authorities


• Knowledge of Northgate/NEC Housing systems


• Extensive experience with Northgate/NEC modules, including:

o Housing Advice

o Allocations

o Planned Maintenance

o Asset Management

o Risk Management

o Customer Relationship Management

o Data Warehousing

o Compliance Dashboards

o Performance Monitoring

o Organizational Portals