Assistant General Manager

21 hours ago

Edinburgh, United Kingdom Select Service Partner UK Ltd Full time
About the Role

We are seeking an experienced and passionate Assistant General Manager to join our team at Starbucks @ Edinburgh Airport. As a key member of our management team, you will be responsible for delivering exceptional customer service and operational excellence.

Key Responsibilities:

  • Support the General Manager in achieving business objectives and driving sales growth.
  • Lead a team of staff to provide outstanding customer service and ensure a high-quality dining experience.
  • Mentor and train staff to develop their skills and knowledge.
  • Monitor and control costs, ensuring efficient use of resources.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

What We Offer:

  • A competitive salary of £29,000 p.a.
  • Free parking while working.
  • Free meal on shift.
  • Tax-free shopping.
  • Colleague discount - up to 50%.
  • Flexible working.
  • Management bonus scheme.
  • Wellbeing support through Retail Trust and family-friendly leave.
  • Life assurance.
  • Apprenticeships and ongoing development opportunities.
  • Share incentive plan (SIP).

Requirements:

  • Proven experience in a similar role, with a strong track record of delivering results.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong customer service skills and a passion for delivering exceptional experiences.

What We're Looking For:

We're looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and operational excellence. If you have a strong track record of leadership and are looking for a new challenge, we'd love to hear from you.

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