Light Vehicle Maintenance Specialist

3 weeks ago

Croydon, Greater London, United Kingdom MG and Ford Full time

Job Summary

We are seeking a highly skilled and experienced Service Vehicle Technician to join our team at MG and Ford. As a key member of our service department, you will be responsible for ensuring that our vehicles are maintained to the highest standards, providing exceptional customer service, and contributing to the overall success of our business.

Key Responsibilities

  • Test and diagnose vehicle faults, interpreting repair order instructions and technical information.
  • Plan necessary work and order parts to ensure vehicles are ready as promptly as possible.
  • Carry out all servicing and repairs as per manufacturer standards and with effective use of time and resources, using appropriate vehicle protection.
  • Discuss any work requiring specialist skills with the Workshop Supervisor/Controller.
  • Accurately report vehicle faults and work carried out for ease of reference by service reception, including detailed actions carried out.
  • Observe relevant health and safety procedures, including the use of protective clothing and equipment.
  • Maintain working area, tools and equipment in a safe and clean condition.
  • Maintain correct warranty procedures and clocking details in line with defined company procedures.
  • Return all exchanged parts to the Parts department.
  • Carry out MOT testing of vehicles and complete necessary paperwork in line with required regulations.
  • Recover defective or damaged vehicles in line with the Supervisor's instructions.
  • Maintain knowledge of technical developments through attending training courses as required by the Manager.

Requirements

  • Full UK Driving Licence with no major endorsements.
  • Minimum Level 3 NVQ in Light Vehicle Maintenance or a relevant level of work experience as an automotive technician.
  • Be enthusiastic, respectful and friendly to guests and colleagues.
  • Possess a positive / can-do attitude.
  • Have the passion and ability to deliver an outstanding guest experience.
  • Possess high levels of integrity and drive to succeed.

Benefits

  • Salary – £25,000
  • Plus Bonus & Commission
  • 31 Days Paid Annual Leave (Including Bank Holidays)
  • Preferential rates for servicing, MOTs and parts
  • Fantastic discounts on vehicles sales
  • Access to a vehicle Flexi-lease affinity scheme through SOGO
  • Pension scheme
  • Life Insurance Benefit
  • Cycle To Work Scheme
  • Associate Award Events
  • Length of Service Recognition Scheme
  • Associate Assistance Programme (AAP) - Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice and support from other Health Experts.

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