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Senior Solution Architect
2 months ago
Technical Solutions Architect / Implementation Specialist
Location: Remote
Overview
Lion People Global is a leading provider in the localization and translation industry, dedicated to creating seamless experiences for clients. With a strong backing from a global technology-focused investment firm, we are committed to enhancing our market presence and leadership. Our innovative cloud-based platform integrates AI-driven translation capabilities with professional language services, enabling teams to collaborate effectively and deliver exceptional customer experiences.
The Technical Solutions Architect plays a pivotal role within our Professional Services team. This team is focused on assisting clients in the swift and sustainable integration of our solutions. As a Technical Solutions Architect, you will serve as a hands-on advisor and technical expert, tackling complex challenges in content localization and crafting sustainable solutions to meet our clients' evolving needs.
Key Responsibilities
- Engage with both technical and business stakeholders to gather requirements, analyze data, and design scalable solutions.
- Proactively manage process modifications with stakeholders to facilitate smooth implementations.
- Deliver exceptional support to clients, leading workshops and troubleshooting sessions to resolve intricate issues.
- Promote best practices to ensure optimal integration and platform adoption, laying the groundwork for long-term client success.
- Stay informed about emerging technologies, develop innovative tools, and contribute to process enhancements.
Qualifications
- Minimum of 3 years of experience in a similar role focused on technical solution design and implementation.
- Strong analytical skills to address complex challenges, with a proactive approach to technical issues.
- Exceptional communication skills, capable of advising both technical and non-technical stakeholders.
- Ability to navigate complexity and ambiguity to drive successful outcomes.
- Experience with modern web technologies (e.g., HTTP, HTML, CSS, JavaScript) and REST APIs.
- Familiarity with at least one programming or scripting language, with the ability to read and write basic scripts.
- A conducive home office setup for effective remote work.
Preferred Qualifications
- Experience in software development.
- Knowledge of Content Management Systems (CMS) and SQL.
- Familiarity with file engineering and regular expressions.
- Understanding of Content Delivery Networks (CDN), web servers, and proxy technologies.
- Hands-on experience with monitoring tools such as Splunk or Kibana.
- Experience in translation, localization, and internationalization processes.
What We Offer
- Remote-first work environment.
- Opportunities for professional growth and career advancement.
- Competitive salary based on experience.
- Comprehensive health insurance and pension plan with company matching.
- Flexible paid time off and generous parental leave.
- A vibrant, value-driven company culture with a strong team spirit.
- Employee referral programs and provision of necessary equipment.
