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Master Data Associate
2 months ago
Stericycle is seeking a highly skilled Master Data Associate to join our team. As a key member of our operations team, you will be responsible for ensuring the accuracy and integrity of customer account data within our SAP operating system.
Key Responsibilities- Liaise with local and national teams to deliver accurate account changes and updates.
- Responsible for the timely entry and upload of new locations on a daily basis in SAP.
- Responsible for all data integrity and input accuracy.
- Accountable for accurately updating account data and ensuring that quality checks have been used to maintain data integrity.
- Identify duplicate locations and liaise with the field to clarify accuracy.
- Responsible for ensuring CSA completion to company standards to permit effective client set up and minimise master data issues leading to residual invoice/service issues.
- Liaise directly with Customer Services CCAs and Sales to clarify and ensure data accuracy and ensure company standard maintenance.
- Form an effective communication structure and liaise directly with operations in terms of routing input and welcome letter generation.
- Periodic auditing to ensure master data integrity.
- On-going housekeeping and data cleansing to guarantee all accounts are consistently accurate.
- Liaise with other Support Centre departments to maintain centralised data elements.
- Daily management of clearing any failed bdoc's and Ibase errors.
- Manage/clear the VFX3 report.
- Run the 'invoices not on invoice list' report and correct as necessary.
- University/college education or equivalent experience.
- Previous experience in customer service and in data input/management.
- Proficient in MS Office products and expert in use of MS Excel.
- Proficient in MS Visio.
- Proficient with computer systems to maintain a current database of accounts.
- SAP experience is of great value.
- Able to read, analyse and interpret client contracts and other documents related to contract administration.
- Strong organisational and interpersonal skills.
- Excellent business communication skills required.
- Excellent collaboration skills required.
- Excellent follow-up skills are essential for timely, consistent follow-up with outstanding accounts.
- Maintain a high level of professionalism while working with clients.
- Must be accountable and be able to work with minimal supervision.
- Excellent customer service skills.
- Temperament to work in a multi-task, fast-paced, deadline-oriented environment, with a proven record of success.
- Willing to work in a team environment.
- Must be accountable and be able to work with minimal supervision.
- Results oriented.
- Detail oriented.
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more...
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organisations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
We are proud to be an equal opportunity employer and committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve.
