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IT Manager

2 months ago


Glasgow, Glasgow City, United Kingdom Hays Technology Full time

About the Role

The company is a prominent group in Scotland, known for its extensive network of practices across the country. They are dedicated to providing accessible, convenient, and affordable care to communities throughout Scotland. Their services include both NHS and private care, covering general treatments, cosmetic enhancements, and orthodontics.

Your New Role

The role involves managing the group's IT and communications infrastructure, including relationships with key partners. It includes establishing user support processes with third-party partners for hardware, software, and systems issues. Ensuring the correct operation, updates, and backups of internal and cloud-based systems, along with managing user access and security, is crucial.

Key Responsibilities

  • Managing the group's IT and communications infrastructure
  • Establishing user support processes with third-party partners
  • Ensuring the correct operation, updates, and backups of internal and cloud-based systems
  • Managing user access and security
  • Overseeing the installation and configuration of IT environments
  • Liaising with third-party suppliers to ensure cost-effective services
  • Keeping up with technological advancements and recommending improvements to internal systems
  • Managing IT projects
  • Ensuring compliance with IT security policies
  • Maintaining thorough documentation and reporting
  • Answering audit queries
  • Managing the IT budget

Requirements

  • In-person IT user support experience
  • Excellent understanding of Microsoft Operating Systems and Office applications, including Office 365
  • Excellent understanding of Microsoft Entra (Azure) and Purview for security and compliance in the MS365 environment
  • Experience of installing, supporting, and administering Windows Server operating systems
  • Desirable: Knowledge and experience of Microsoft Power Apps, including Power BI and MS Forms
  • Experience of creating and managing file sharing and data management sites using SharePoint
  • 2+ years' experience managing an IT function (ideally in a multi-site SME)
  • Experience of working in a healthcare environment interacting with the NHS

What You'll Get in Return

The group offers numerous benefits, including career progression opportunities and a referral bonus. Employees enjoy access to online training and educational assistance for professional development. Wellbeing initiatives, a cycle to work scheme, and an Employee Assistance Programme support overall health. Enhanced family-friendly policies, special 'You Days' for significant life events, and a birthday day off add to the work-life balance. Additional perks include service holidays, optical care, and discounted dental treatments.