Current jobs related to Customer Service Representative - Andover, Hampshire - Aspire Jobs

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring that our customers have a great shopping experience.Key ResponsibilitiesProvide exceptional customer service and respond to customer queries in...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores.Key ResponsibilitiesProvide excellent customer service, welcoming and assisting customers in our stores.Work across multiple departments, including...

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service, ensuring that every shopper has a great shopping experience. You will be the face of Tesco, greeting customers with a smile and serving them with pride.Key ResponsibilitiesBuild strong relationships with customers, understanding...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Ultimate Banking Full time

    Customer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Ultimate Banking. As a key member of our branch team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Welcome and support customers on their savings...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Aspire Jobs Limited Full time

    **Job Summary**We are seeking an experienced Customer Service Representative to join our team at Aspire Jobs Limited.**Key Responsibilities:**Provide exceptional customer service to clients and stakeholders.Manage and resolve customer complaints in a professional and timely manner.Work closely with the sales team to ensure seamless customer experience.**What...

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our team as a Customer Service Representative at our Charlton Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom McDonald's Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at McDonald's. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesDeal with customers in a friendly and welcoming mannerEnsure high standards of...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Progresso Search Full time

    At Progresso Search, we are seeking a highly skilled Customer Service Representative to join our Inbound Sales team. The ideal candidate will have a proven track record of delivering excellent customer service and meeting sales targets.Key Responsibilities:To answer inbound sales calls to customers who have enquired about our direct cremation plans,...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom McDonald's Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at McDonald's. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesDeal with customers in a friendly and welcoming mannerEnsure high standards of...

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom Aspire Jobs Limited Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Aspire Jobs Limited.**Key Responsibilities:**Provide exceptional customer service to clients and stakeholdersManage and respond to customer inquiries and concernsWork closely with the sales team to resolve customer issues**What We...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom McDonald's Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at McDonald's. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesPrepare and serve food and beverages to customers in a clean and friendly...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom McDonald's Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our customers.Key ResponsibilitiesPrepare and serve food and beverages to...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom McDonald's Full time

    About the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, ensuring a clean and welcoming environment, and working collaboratively with colleagues to achieve our goals.Key...

  • Customer Service Representative

    2 weeks ago

    Andover, Hampshire, United Kingdom Virtual Hub Full time

    Role SummaryAs a dedicated Customer Service Representative, you will be responsible for providing exceptional administrative support to our team in Andover. This role involves ensuring smooth day-to-day operations, providing excellent customer service, and ensuring all legal requirements have been met. You will be working with confidential information,...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Charlton Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store environment.Key...

  • Customer Service Representative

    1 day ago

    Andover, Hampshire, United Kingdom Tesco Full time

    OverviewWe are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.SalaryThe salary for this role is estimated to be around £12.02 an hour, with opportunities for...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Sodexo Full time

    Job OverviewAs a Customer Service Representative with Sodexo, you will be the face of our company, interacting with Armed Forces personnel on a daily basis. This role requires excellent communication skills and a positive attitude.Key Responsibilities:Clean and sanitize equipment and workstationsSupport customer inquiries and requests in the food and...

  • Customer Service Representative

    3 weeks ago

    Andover, Hampshire, United Kingdom Stafforce Recruitment Full time

    Job Purpose:The Supermarket Assistant - Replenishment is responsible for delivering exceptional customer service while ensuring optimal product availability and store standards. This role requires flexibility, attention to detail, and a focus on customer satisfaction.Key Responsibilities:• Deliver exceptional customer service, placing the customer at the...

  • Customer Service Representative

    1 week ago

    Andover, Hampshire, United Kingdom TLP Full time

    Job Description:TLP Recruitment is seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of the dealership.Key Responsibilities:Provide outstanding customer care and build strong relationships with...

  • Customer Service Representative

    4 weeks ago

    Andover, Hampshire, United Kingdom Sharples Davies Full time

    We are seeking a skilled Customer Service Advisor to join our team at Sharples Davies. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service to our clients. Key Responsibilities: Respond to customer inquiries in a timely and professional mannerProcess orders and resolve any issues that may ariseWork...

Customer Service Representative

2 months ago

Andover, Hampshire, United Kingdom Aspire Jobs Full time
Customer Services Administrator

Location: Andover

Salary: £22,500 pa

Hours: 37.5 hours pw, office based during 6 months probationary period then can work 40% of time at home if required

Benefits: 25 days holiday, option to increase to 30 days, 7% employer pension contribution, 4 x salary life assurance, 4% flex fund for varied benefits, bonus schemes, Employee Assistance Programme

Aspire Jobs is delighted to be working exclusively with our award-winning global manufacturing client who are now looking for a customer services administrator to join their small but growing and busy customer services team.

This is a fantastic opportunity to join a multibillion-pound turnover business, who have exciting plans for growth providing you with a springboard to a bigger career in the future. They will recognise good people and provide great opportunities.

This customer services administrator role would suit a college or university graduate who is looking for their 1st rung on the corporate career ladder. Excellent promotional prospects within the group. If you don't have previous office admin experience, then you will come from a customer-focused background such as retail or hospitality as an example.

The Customer Service role will primarily be responsible for providing high-level office-based point of contact for their customers in the UK and Ireland and their European Distributor network, as well as supporting the UKIE sales team.

The successful Customer Services Administrator will

  • Have good customer service skills and experience-this could be from within an office, retail or hospitality
  • Have good communication skills both verbally and written
  • Be computer-literate, particularly with word and excel
  • Be happy to pick up the phone and answer calls
  • Be a real team player
  • Be flexible to pick up any other duties as required
  • Have good attention to detail
  • Be positive and tenacious
  • Be able to work under pressure

General Customer Support:

Customer Service Specialist will be responsible for a list of key accounts

Key account support

  • Work closely with UK & EU commercial teams and key contacts to provide seamless customer service experience for all interactions for a united, world-class team
  • Ensure that all enquiries are handled effectively, in a timely manner and that the customer is kept informed as their query progresses, and that it is fully resolved to their satisfaction
  • Work with the technical support advisors in the teams, plus the scheduler, to ensure that service levels are met in line with contractual obligations

There are three key areas covered by the Customer Service supporting all customers:

Quotes, Orders and part requests

  • Ensure that all quotes and orders are processed accurately and in a timely manner for spares, engineer work and consumable items, assist customers with returns, ensure customers are kept up to date with delays to orders, liaise with customers to manage paperwork to enable orders to be dispatched smoothly

Non-conformance reporting (NCR)

  • Log all NCRs and track the progress of the issue to keep the customer updated with the situation at regular intervals, providing final responses and reports to show their NCR has been resolved
  • Work with the whole UK Customer Service team to ensure NCRs are resolved within KPI timescales

Other typical duties include:

  • Carry out customer satisfaction surveys
  • Adhering to the team key performance indicator goals and helping the whole team to meet these
  • Provide feedback on processes to drive continuous improvement
  • Working with our production team to ensure parts are correctly dispatched / returned as appropriate, relating to technical request and return for repair