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Front of House Manager

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Wagamama Full time

Job Summary:

We are seeking a motivated and enthusiastic Junior Front of House Manager to join our team at Wagamama. As a key member of our management team, you will be responsible for overseeing the front of house operation and ensuring that our guests receive exceptional service.

Key Responsibilities:

  • Support the management team in developing and implementing strategies to improve front of house operations
  • Lead by example and motivate your team to provide exceptional service to our guests
  • Develop and grow your team, ensuring they are engaged, motivated, and meeting Wagamama standards
  • Contribute to nurturing a culture of fun and inclusivity, where team members feel respected and valued
  • Be a forward-thinking problem solver, able to think on your feet and make quick decisions

Requirements:

  • Strong communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of hospitality industry standards and best practices
  • Ability to build relationships with team members and guests
  • Flexibility to work varied shifts, including evenings and weekends

What We Offer:

  • Competitive hourly rate of £11.70
  • Average tips of £2.80 per hour
  • Dedicated 4-week training program
  • Internal progression opportunities and fully funded apprenticeship programs
  • Free food allowance and discounts at Wagamama and other TRG brands
  • Pension scheme and 28 days holiday
  • Access to Kintsugi wellness program and other employee benefits