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Retail Sales Manager

2 months ago


Grantham, Lincolnshire, United Kingdom Majestic Wine Warehouses Ltd. Full time

About Majestic Wine Warehouses Ltd.

Majestic Wine Warehouses Ltd. is a leading wine specialist retailer with a network of over 200 stores nationwide. We are committed to providing an exceptional shopping experience for our customers and are seeking a dynamic and ambitious individual to join our team as a Trainee Manager.

Job Summary

We are looking for a highly motivated and customer-focused individual to join our team as a Trainee Manager. As a Trainee Manager, you will be responsible for driving store performance, maximising sales opportunities, and delivering an outstanding shopping experience for our customers.

Key Responsibilities

  • Drive store performance by identifying focus areas and building plans to improve sales and customer satisfaction.
  • Optimise KPI performance in store by analysing data and implementing strategies to exceed targets.
  • Take ownership of wine knowledge and continuously learn about our products to support WSET qualification and confidence in selling.
  • Ensure the physical appearance and maintenance of the store are of the highest standard.
  • Participate in all operational tasks to gain a thorough understanding of the day-to-day operations of running a Majestic Wine store.
  • Identify opportunities to improve operational efficiency and implement changes to optimise store performance.
  • Ensure compliance with internal policies, processes, and complete mandatory training.
  • Be an example of Majestic's Ways of Working and provide support to more junior team members.

Requirements

  • Experience of working in a fast-paced, target-driven retail or hospitality environment.
  • Self-motivated and able to thrive when working alone and as part of a team.
  • Excellent communication and time management skills.
  • Wine knowledge is beneficial, but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
  • Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.

What We Offer

  • Competitive salary and performance bonus.
  • Up to 20% staff discount.
  • Career development opportunities and excellent in-house training schemes.
  • Contributory Company Pension Plan.
  • Life Assurance (worth 3 times your annual salary).
  • Uniform provided.
  • 29 days holiday, including public and bank holidays.
  • PLUS invites to wine tasting events.
  • Access to Retail Trust, including Retail Rewards and discounts.