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Process Improvement Consultant
2 months ago
**Job Title:** Business Analyst
**Job Description:**
Devonshire Hayes Recruitment Specialists Limited is seeking a talented Business Analyst to join our team. As a Business Analyst, you will play a crucial role in helping our clients in the financial services sector to improve their business operations.
**Key Responsibilities:**
- **Business Process Mapping:**
- Experience working within the financial services sector, with a strong understanding of business processes and operations.
- Ability to map as-is and to-be business processes, identifying areas for improvement and implementing changes.
- **Requirements Elicitation:**
- Strong ability to elicit and constructively challenge requirements from stakeholders, ensuring that business needs are met.
- **Stakeholder Management:**
- Experience working with administrative back office functions, understanding operational flows and identifying areas for improvement.
- Ability to build trust relationships with key stakeholders, engaging with them to understand their needs and expectations.
- **Technical Skills:**
- Experience working with workflow systems and principles, with a strong understanding of technical system administration and solution design.
- **Communication:**
- Confident presenting to senior stakeholders, receiving constructive challenge and feedback.
- **Flexibility:**
- Flexible approach to work, where standard processes and templates may not be fully formed.
**Working Arrangement:**
The successful candidate will be required to work remotely with stakeholders in different countries and time zones, with a requirement to spend 1 day in the office every two weeks.
