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Head of Engineering Operations

2 months ago


Birmingham, Birmingham, United Kingdom Radisson Hotel Group Full time

Radisson Hotel Group stands as one of the premier hotel organizations globally, encompassing ten unique hotel brands and boasting over 1,160 properties in operation and development across more than 95 countries.

The essence of our brand promise is encapsulated in 'Every Moment Matters,' complemented by our signature 'Yes I Can' service philosophy.

At the heart of our success lies our people. Our team members are the true Moment Makers, fostering a culture, spirit, and environment that empowers you to excel every day, everywhere, and at all times.

We are currently seeking a Head of Engineering Operations to become an integral part of our vibrant team at Radisson Hotel Group.

We prioritize you as an individual, valuing your skills, talents, and passion beyond just your resume. Your mindset is what truly matters, and we are committed to helping you grow alongside us. That's our assurance.

What We Provide Our Head of Engineering Operations

We strive to create a workplace that is as enjoyable as it is accommodating.

Thus, we offer a competitive compensation and benefits package, which includes:

  • Exclusive rates for our team members, along with friends and family while traveling and staying at our hotels.
  • Our belief in 'We grow talent, talent grows us' is deeply ingrained in our culture. You will benefit from a comprehensive range of development opportunities that support your learning and growth from the very start. This includes a personalized development plan and unlimited access to over 20,000 learning modules and programs through Radisson Academy.
  • Engage in Responsible Business practices daily alongside our team members in the hotel and within the local communities, creating shared value, better futures, and a healthier planet for all.
  • Contributory pension scheme and Life Assurance.
  • Complimentary meals during your shifts.
  • Uniform provision.
  • Access to the Employee Assistance Programme through UNUM.
  • Outstanding opportunities for career advancement.
  • 33 days of holiday for full-time team members.
  • Free access to our leisure, pool, and gym facilities during off-peak hours, where applicable.

The Role of Head of Engineering Operations

Our property maintenance team is dedicated to ensuring that everything operates seamlessly, delivering experiences that exceed expectations and creating memorable moments for our guests.

This role encompasses much more than routine maintenance tasks:

  • As a Head of Engineering Operations, you will lead our property maintenance team, setting an example as a master multitasker and a proactive problem-solver, equipped with the tools necessary to maintain our hotels in pristine condition.
  • As a vital member of the management team, you will work proactively to guarantee guest satisfaction, ensure compliance with health and safety regulations, and oversee the efficient operation of the property maintenance department.

As the Head of Engineering Operations, you will join a team that is passionate about delivering exceptional service, where we believe that anything is achievable while enjoying our work.

Desired Qualities in Our Head of Engineering Operations

We are looking for candidates who possess:

  • Flexibility and a positive, 'Yes I Can' attitude.
  • A keen eye for detail.
  • Creative problem-solving abilities.
  • A passion for delivering extraordinary service.
  • The capability to collaborate effectively within a team to ensure guest satisfaction.
  • Strong verbal communication skills.
  • Experience in a similar role is advantageous but not mandatory.

Join the world of Moment Makers; we eagerly anticipate the opportunity to get to know you.

Our hotel is a modern and sophisticated establishment where convenience meets style, catering to both business and leisure guests.

With its impressive 39-storey structure, the Radisson Blu Hotel in Birmingham is strategically located at the center of the city's vibrant offerings, from exciting attractions and dining to business facilities.

Each of our 211 rooms and suites is designed with contemporary elegance, featuring floor-to-ceiling windows that provide stunning city views, alongside an on-site restaurant, bar, leisure facilities, and meeting rooms where guests can expect a warm welcome and exceptional service from our dedicated team.