Cloud Infrastructure Support Engineer

23 hours ago

Poole, Poole, United Kingdom Yunex Traffic Full time
Lead Infrastructure Support Engineer

We are seeking a highly skilled and experienced Lead Infrastructure Support Engineer to join our team at Yunex Traffic. As a key member of our engineering team, you will be responsible for leading a team of experienced engineers in supporting and securing our cloud infrastructure, platforms, and customer systems.

In this role, you will have the opportunity to design, implement, and take ownership of new solutions, working closely with our PLM and cross-departmental development teams to understand business and technical priorities and deliver highly effective support for our products and services.

You will be responsible for integrating Cloud Infrastructure Support and Platform team activities to align workstreams, enhance collaboration, and drive the continued adoption of Infrastructure as Code (IaC) within our DevOps environment.

Key responsibilities include:

  • Overseeing the technical operation of the infrastructure in all product streams of our live environments, ensuring alignment in delivering and supporting key products and systems.
  • Supporting the operational vision by driving the implementation of platform technologies and automation in customer environments, leading the delivery and integration of both in-house and third-party solutions.
  • Championing the integration and adoption of security processes and tools across our operational portfolio, ensuring the team effectively manages vulnerabilities, patches, and updates systems, completes threat risk assessments (TRAs) and security reviews, and understands and mitigates potential threats.
  • Collaborating with the Applications Support and MIS team leads to provide technical support to customers, establish and adhere to SLAs, ensure delivery meets KPIs, and provide reports as needed.

Requirements:

  • Demonstrable expert-level experience managing cloud infrastructure and networks.
  • Broad and deep knowledge of key AWS services such as VPC, EC2, ECS, EKS, CloudFormation, CloudWatch, etc.
  • Exposure to and some experience with DevOps processes, CI/CD pipelines, IaaS, PaaS, and associated tools.
  • Knowledge and experience with databasing and queuing technologies, primarily MySQL/Postgres and Kafka/RabbitMQ/ActiveMQ.
  • Exemplary approach to problem-solving through deep, specific technical knowledge of our solutions and our customer deployments.
  • Extensive knowledge of Linux and Windows Server operating systems.
  • Qualification(s) or relevant in-depth experience in cloud services (specifically AWS).
  • Other areas of knowledge/experience in the cloud such as Queuing (ActiveMQ, RabbitMQ, Kafka), S3, IAM, and database technologies (MySQL, SQL Server, DynamoDB, etc.).
  • Familiarity with VPN configurations and technologies.
  • Understanding of the Agile development lifecycle.

We offer a competitive salary, excellent pension, employer-matched contributions up to 10% of pensionable salary, annual business performance-related bonus, free onsite parking, flexible benefits to suit your personal needs, investment in personal development, and support to membership of professional institutions.

At Yunex Traffic, we're dedicated to challenging today and building a brighter tomorrow. With offices across the UK and worldwide, our hardworking teams are passionate about making a real impact. We are committed to equality, diversity, and inclusivity and welcome applications from a diverse talent pool.

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