CS Digital Insights Student Placement

5 days ago


Leeds, United Kingdom Disability Solutions Full time
Job Title: CS Digital Insights & Customer Experience Student Placement

Business: Medical Devices

Duration: 12 months

Location: Leeds

Start date: Summer 2025

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Role Purpose:

In this role, you will be a key part of the Deliver Customer Service Digital Transformation Team as part of the MEDTECH organization. This role will involve translating data and trends into valuable insights and action plans, aimed improving our Customer Experience. You will have the opportunity to identify process efficiencies to ensure delivery of our products right first time, on time. Through new and innovative ideas, you will help the business further understand the needs of our Customers.

Key areas of responsibility:

Work with the Digital Transformation team and sharing metrics to drive our continuous improvement agenda.

Assist in the creation of an analytical dashboards (PowerBi), identifying any gaps in processes and driving improvement activities to close them.

Support order automation projects & promote self-service adoption through J&Js internal and external digital platforms.

Work to ensure optimized interaction between J&J and our Customers by helping to implement processes which will improve the customer journey.

Support the analytics and organisation of Customer data to help predict future needs. Collect, track, and analyze customer feedback to suggest improvements internally.

Become pivotal in the organization of the CS department by driving CREDO actions across the team (Monthly Blog, Wins of the Week, individual metrics, etc.)

THIS JOB DESCRIPTON IS NOT AN EXHAUSTIVE LIST OF ALL THE JOB HOLDERS RESPONSIBILITIES

Skills required:

Positive mindset and winning spirit

Excellent communication skills, both verbal and written

A self-motivated, committed team player

Strong decision-making ability

Analytical skills and good attention to detail

Problem-solving aptitude

\r

  • Leeds, Leeds, United Kingdom Disability Solutions Full time

    Job Title: CS Digital Insights & Customer Experience Student PlacementLocation: Leeds, UKWe are seeking a highly motivated and analytical student to join our team as a CS Digital Insights & Customer Experience Student Placement. In this role, you will be responsible for analyzing data and trends to improve customer experience.Key Responsibilities:Work with...

  • Cs Digital Insights

    7 months ago


    Leeds, United Kingdom Johnson & Johnson Full time

    **Job Title: Customer Experience Student Placement** **Business: Medical Devices** **Duration**: 12 months **Location: Leeds** **Working at Johnson & Johnson can change everything. Including YOU.** By joining a company that has been carving out the future of healthcare for more than 130 years, you will be offered a career as limitless as the lives it...

  • Student Placement

    7 months ago


    Leeds, United Kingdom Barca Leeds Full time

    **What will the role look like?** Barca offer a parent counselling service which runs from Barca-Leeds office in Bramley. Our aim is to help parents, carers and guardians deal with current or past emotional difficulties which impact them and in turn, their children and families. Parents can access up to 12 sessions 1:1 counselling support provided by a...


  • Leeds, Leeds, United Kingdom Disability Solutions Full time

    Unlock Your Potential as a CS Digital Insights & Customer Experience Student PlacementJoin our innovative team at Johnson & Johnson and embark on an exciting journey as a CS Digital Insights & Customer Experience Student Placement. This role offers unparalleled opportunities to grow your skills and contribute to the success of our company.Key Highlights:Gain...


  • Leeds, United Kingdom Harnham Full time

    **DIGITAL INSIGHT LEAD** **£50,000-£60,000 + BENEFITS** An opportunity for an energetic and dedicated individual looking to take a leading role in a leading retail company. **THE COMPANY**: This is an exciting time to join this multi-channel retailer, as they have big ambitions for their digital and ecommerce function moving forwards. They are looking...


  • Leeds, United Kingdom Harnham Full time

    **DIGITAL INSIGHT LEAD** **£45,000-£55,000 + BENEFITS** An opportunity for an energetic and dedicated individual looking to take a leading role in a leading retail company. **THE COMPANY**: This is an exciting time to join this multi-channel retailer, as they have big ambitions for their digital and eCommerce function moving forwards. They are looking...


  • Leeds, United Kingdom Harnham Full time

    **DIGITAL INSIGHT LEAD** **£45,000-£55,000 + BENEFITS** An opportunity for an energetic and dedicated individual looking to take a leading role in a leading retail company. **THE COMPANY**: This is an exciting time to join this multi-channel retailer, as they have big ambitions for their digital and eCommerce function moving forwards. They are looking...


  • Leeds, United Kingdom Harnham Full time

    **DIGITAL INSIGHT LEAD** **£45,000-£55,000 + BENEFITS** Are you an experienced Digital Analyst looking for the next challenge in the North of England? We are working exclusively for a client seeking a skilled professional to lead the implementation of Google Analytics and Google Tag Manager. **THE COMPANY**: This is an exciting time to join this...


  • Leeds, United Kingdom Harnham Full time

    **Digital Insight Lead - Leeds (Hybrid) - Up to £60,000!** A northern-born brand that has made waves in the retailer space since its creation in the 1940's, are on the lookout to expand its progression into the digital space with a Digital Insight Lead hire. This role will provide an opportunity to lead the DigitalAnalytics function, build out a team and...


  • Leeds, Leeds, United Kingdom Jet2 Full time

    Job OverviewWe are seeking a highly skilled Digital Insights Manager to join our team at Jet2. As a key member of our digital team, you will play a critical role in helping us achieve our goal of delivering unforgettable package holidays and flights.The successful candidate will have a strong understanding of 'All things Digital', from the more technical...


  • Leeds, Leeds, United Kingdom Harnham Full time

    Job DescriptionA unique opportunity has arisen for a Digital Analyst to join Harnham, a full-service digital agency. This role will involve working on a range of insight & implementation projects for various clients primarily on the Google stack.


  • Leeds, Leeds, United Kingdom Jet2 Full time

    Job Overview:">We are seeking a highly skilled Digital Insights Manager to join our team at Jet2. This is an exciting opportunity to drive business growth by leveraging data insights and analytics.About the Role:">The successful candidate will have experience in web analytics tools such as Google Analytics 360/4 and SQL, with a strong understanding of 'All...


  • Leeds, Leeds, United Kingdom Jet2 Limited Full time

    Job DescriptionAs a Digital Insight Analyst at Jet2 Limited, you will play a crucial role in delivering data-driven insights to drive business decisions across both Jet2.com and Jet2holidays brands.You will develop a strong understanding of 'All things Web', from tracking site activity to understanding customer behavior and communicating the results...


  • Leeds, Leeds, United Kingdom Jet2 Limited Full time

    As a Digital Insights Analyst at Jet2 Limited, you'll play a pivotal role in driving business decisions across the company's Jet2.com and Jet2holidays brands. Your expertise in 'All things Web' will be crucial in understanding customer behaviour, interpreting results, and communicating insights to stakeholders.You'll have access to a range of benefits...


  • Leeds, Leeds, United Kingdom Jet2 Limited Full time

    Job DescriptionEstimated Salary: £45,000 - £55,000 per annumAbout Jet2 LimitedWe are a leading UK-based travel company, redefining travel experiences for millions of passengers. Our mission is to provide unforgettable package holidays and flights, driven by a 'Customer First' ethos.Your RoleWe are seeking a skilled Digital Insight Analyst to join our team,...


  • Leeds, United Kingdom Johnson & Johnson Full time

    Job Title: Medical Affairs Placement Student (12 Months) Sector: MedTech Location: Leeds, Yorkshire (in combination with home-based if desired) Working at Johnson & Johnson can change everything. Including YOU. For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do...


  • Leeds, Leeds, United Kingdom ThePlaceToBe Full time

    Digital Marketing Insights AnalystEstimated Salary: £38,500 - £48,000About the role...We are looking for a highly skilled Digital Marketing Insights Analyst to join our team at ThePlaceToBe. As a key member of our digital marketing team, you will be responsible for analysing marketing performance campaigns and creating data-driven insights to drive...


  • Leeds, United Kingdom Harnham Full time

    **DIGITAL PRODUCT INSIGHT ANALYST** **LEEDS - PRIMARILY REMOTE** This is an opportunity for someone to join a Product Strategy team in Leeds for a well-known gaming company. You would be able to work across different departments within the business and really help make an impact. **THE COMPANY**: This gaming company wants someone to come in and help them...


  • Leeds, Leeds, United Kingdom WRK digital Full time

    Your Opportunity at WRK digitalAs a Recruitment Consultant at WRK digital, you will play a key role in developing new client relationships and driving business growth in the technology sector. You will be responsible for managing the recruitment lifecycle, from initial contact to successful placement, and making a tangible impact on clients' success.You will...


  • Leeds, Leeds, United Kingdom WRK digital Full time £75,000

    About WRK DigitalWRK digital is a leading technology company specializing in the development of software solutions that combine GIS analysis, advanced simulation, and AI to drive business outcomes. We're committed to empowering users with critical insights for climate adaptation.About the RoleWe're seeking a seasoned Senior Software Engineer to join our...