Product Specialist

4 weeks ago

Stevenage, United Kingdom Currys Full time
Product Specialist

Stevenage - Transport Office (LM0228) – Bessemer Drive, Stevenage, SG1 2DL
Permanent 
Full Time
Grade 3
Hours – 37 per week Monday to Friday
 

Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.
 

We're looking for a Product Specialist to be part of our specialised team responsible for product evaluation, ensuring our own label major domestic appliance product range, one of the largest in our business meet all regulatory compliances and are safe.  You'll influence the design, maintaining a high quality which will reduce call centre activity, increase first time fix rates and reduce service costs. You’ll work closely with our European suppliers, our Hong Kong office and other parts of our incredible business. 
 

As part of this role, you'll be responsible for:

 

Product Evaluation

  • Evaluating respective product categories (Major Domestic Appliances) and advise the Commercial Team as to their suitability of sale
  • Compliance by documentation checking and product testing
  • Constant monitoring of product quality, involving pre-shipment inspection review, investigation of customer returns and repair service data

 

Product Safety

  • Conducting safety investigations for selected products and all follow-up actions must be clearly assigned and actioned in a timely manner  
  • Working closely with our HK office to provide technical guidance
  • Assisting the update of the Product Safety database of reported incidents reporting
  • Regularly monitoring European & UK standards for relevant updates that may affect our business

 

Legislation & Standards

  • Regularly monitoring European & UK standards for relevant updates that may affect our business
  • Updating relevant updates to the management team

 

You will need:
 

  • Experience of product development, safety requirements and quality management procedures
  • Good understanding of current and developing technologies
  • Experienced to degree level or equivalent or possesses relevant technical qualifications
  • Ability to assess technical risk and to formulate an effective risk management strategy for both development and manufacturers, suppliers
  • Full UK driving licence and passport
  • To be able to travel oversees as required

 

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include:
 

  • Performance related bonus
  • Competitive pension scheme
  • Product discounts on the latest tech
  • A range of wellbeing initiatives

 

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented team and unbox your passion at the UK’s best-known retailer in tech.
 
#LI-Onsite

 

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