![Brakes](https://media.trabajo.org/img/noimg.jpg)
EUC 3rd Line Engineer
2 weeks ago
EUC 3rd Line Engineer
Brakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager.
As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner.
We are offering a hybrid working contract with 3 days per week in the Ashford office. Flexibility will be required for travel around the Sysco offices and travel expenses will be reimbursed. Please note this role requires a driving license and your own transport.
Key Accountabilities and Responsibilities:
- Subject matter expert for EUC technologies, including MDM, Windows 11 and Apple devices.
- Provide both onsite and remote 3rd line support for end-users
- Ability to prioritise workload to ensure service levels are maintained.
- Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution.
- Owner of problem management actions, root cause analysis, known error documentation and associated investigations and resolution.
- Producing high quality documentation for use by 2nd line and 1st line engineers and end users.
- Ensure that changes are made in accordance to change management guidelines and policies.
- Providing support to projects as required to support the deployment of new technologies.
About you:
The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). Experience of managing Apple devices including MacOS and IOS is essential. You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks.
What we offer:
- A competitive salary
- Pension scheme
- Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays.
- Huge discounts on all sorts of lovely food and award-winning products through our staff shop
- Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
- Recognition awards and Incentives
- Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens a world of possibility.
-
3rd Line Engineer
2 weeks ago
Swindon, United Kingdom Brakes Full timeBrakes, a Sysco company are currently recruiting for an EUC 3rd Line Engineer to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. As the EUC 3rd Line Engineer it is your responsibility to provide both onsite and remote 3rd line technical support of end user technology throughout Sysco Key...
-
2nd 3rd Line Technical Support Specialist
4 weeks ago
Swindon, United Kingdom Verelogic Full timeJob Title: 2nd 3rd Line Technical Support Specialist Location: Swindon Hybrid Salary: DOE Employment Type: Full Time/Contract Key Responsibilities: - Provide 2nd and 3rd line support for SharePoint Online, SharePoint Server, and related technologies. - Troubleshoot and resolve issues across the M365 suite, including Teams, OneDrive,...
-
1st line engineer
4 weeks ago
Swindon, United Kingdom Hays Technology Full time1st Line Engineer | Swindon Join our dynamic and innovative IT team, where we are committed to delivering exceptional technology solutions to our clients. We pride ourselves on fostering a collaborative and supportive work environment that encourages growth and development. Are you a tech-savvy problem-solver with a passion for helping others? As a 1st...
-
IT 2nd Line Engineer
4 weeks ago
Swindon, United Kingdom A&B Recruitment Full timeAct as first point of contact for the IT user community.Delivering excellent IT Support services to the user community across the Group sites.Work on specific projects within the Technology Transformation Programme and then share the knowledge and skills you acquire with the rest of the team.Where issues and incidents are complex, and you have been unable to...
-
SR QLTY
6 days ago
Swindon, United Kingdom TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through...
-
SAP Engineering Lead
3 weeks ago
Swindon, United Kingdom Nationwide Building Society Full timeNationwide is on a multi-year journey to upgrade and improve how we store and manage our customer data. The Customer Data Modernisation Programme is a critical part of our journey to “focused fit and fast” ensuring that our customer records are hosted on a robust and resilient platform with flexibility to adapt to our growth strategy, exiting from the...
-
Gas Engineer
2 weeks ago
Swindon, United Kingdom Liberty Gas Group Full timeLiberty has an exciting opportunity for a Gas Engineer to join our team on the Swindon contract, providing a comprehensive gas service to ten domestic properties per day, with no call out requirements. You will be working on a full-time permanent basis, working 40 hours per week and in return, you will receive a competitive salary plus on target earnings,...
-
Gas Engineer
2 weeks ago
Swindon, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Gas Engineer to join our team on the Swindon contract, providing a comprehensive gas service to ten domestic properties per day, with no call out requirements. You will be working on a full-time permanent basis, working 40 hours per week and in return, you will receive a competitive salary plus on target earnings,...
-
Junior Design Engineer
6 days ago
Swindon, United Kingdom Sinewave Full timeJob Description About us Sinewave was founded in 2015 with a clear mission from the very start - everything that we do will always be a power for good. Since then, we have gone from a living room start up to a leading force within the energy transformation sector. Not bad, eh! We are on a mission to help power the future more sustainably. But...
-
SAP Engineering Lead
3 weeks ago
Swindon, United Kingdom WeAreTechWomen Full timeNationwide is on a multi-year journey to upgrade and improve how we store and manage our customer data. The Customer Data Modernisation Programme is a critical part of our journey to "focused fit and fast" ensuring that our customer records are hosted on a robust and resilient platform with flexibility to adapt to our growth strategy, exiting from the...
-
Gas Engineer
2 weeks ago
Swindon, United Kingdom Liberty Group Investments Ltd Full timeLiberty has an exciting opportunity for a Gas Engineer to join our team on the Swindon contract, providing a comprehensive gas service to ten domestic properties per day, with no call out requirements. You will be working on a full-time permanent basis, working 40 hours per week and in return, you will receive a competitive salary plus on target earnings,...
-
Design Engineer
2 days ago
Swindon, United Kingdom Sinewave Full timeJob DescriptionSinewave was founded in 2015 with a clear mission from the very start - everything that we do will always be a power for good. Since then, we have gone from a living room start up to a leading force within the energy transformation sector. Not bad, eh!We are on a mission to help power the future more sustainably. But don't just take our...
-
Project Engineer
4 weeks ago
Swindon, United Kingdom Proactive Solutions Group Ltd Full timeProject Engineer Project Engineer. An energy transformation firm in Swindon need a Project Engineer / Senior Authorised Person to support the operational delivery of HV and LV installations for some of the UK's biggest rollout of Electric Vehicle (EV), Renewables and I&C projects, along with direct responsibility for the works carried out by the junior team...
-
Project Engineer
4 weeks ago
Swindon, United Kingdom Proactive Solutions Group Ltd Full timeProject EngineerAn energy transformation firm in Swindon needs a Project Engineer / Senior Authorised Person to support the operational delivery of HV and LV installations for some of the UK's biggest rollout of Electric Vehicle (EV), Renewables, and I&C projects, along with direct responsibility for the works carried out by the junior team members.The...
-
Engineering Manager
4 weeks ago
Swindon, United Kingdom Alexander Steele RecruitmentAssistant NPD Manager Full timeOur partnership with this UK based food group is going from strength to strength and we are presently tasked to help them find a Engineering Manager for one of their leading plants in Wiltshire. This is an exciting opportunity to take charge of an established Engineering Team and to really drive long term strategy of the Engineering function as well lead on...
-
Swindon, United Kingdom Nationwide Building Society Full time €125,000Principal Engineer and Tech Lead - SAP Platform Location: Swindon, London or Northampton Salary: Circa £125,000 per annum As the Principal Engineer you will be a core part of the Leadership team for the SAP Platform. SAP Platform team acts as a central team servicing all CIOs within MTD (Member Technology Delivery) providing product architecture...
-
Project Engineer
4 weeks ago
Swindon, United Kingdom MI Full timeProject EngineerAn energy transformation firm in Swindon needs a Project Engineer / Senior Authorised Person to support the operational delivery of HV and LV installations for some of the UK's biggest rollout of Electric Vehicle (EV), Renewables, and I&C projects, along with direct responsibility for the works carried out by the junior team members.The...
-
Customer Services Administrator
2 weeks ago
Swindon, United Kingdom Grant UK Full timeGrant UK is a leading and trusted provider of sustainable home heating solutions. We are a family owned and run company with a strong caring and supportive culture at the heart of the business.We are seeking an experienced Customer Services Administrator to join our team in Swindon, who aim to ensure positive outcomes for users of Grant Products. This role...
-
Lead Engineer
3 weeks ago
Swindon, United Kingdom Tata Consultancy Services Full timeIf you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: -------> Lead Developer or Engineer – Base24Job Type: -------> PermanentLocation: ------->...
-
Senior Design Engineer – Rail
2 weeks ago
Swindon, United Kingdom Pinnacle Recruitment Ltd Full timeSenior Design Engineer – Rail Salary: Location: York Regions: North East, North of England, North West, West Midlands, Wiltshire, Yorkshire As Rail Design Engineer (Civil & Structural & Bridges), you will be responsible for pivotal designs on major rail infrastructure projects, reporting directly to the Engineering Director. The successful candidate must...