Conference and Events Manager

2 weeks ago


St Albans, United Kingdom Quest Employment Full time

Full-Time Position (45 hours) Salary £32,760 per annum plus service charge Shifts typically range from 9:00 AM until late depending on the event schedule. Conference & Banqueting Assistant Manager Quest Employment is currently recruiting for an exciting opportunity for a Conference & Banqueting Assistant Manager at a luxurious country house hotel in Hertfordshire. This is a fantastic chance to join a passionate team delivering exceptional service in a beautiful setting. Your role: Lead, train, and support the Operations team to meet service standards. Monitor staff performance and take corrective action where necessary. Oversee staffing levels across all conference and banqueting areas, ensuring adequate coverage within budget. Act as departmental lead in the absence of the C&B Manager. Ensure all events are set up, executed, and broken down to the highest standards. Maintain cleanliness, organisation, and presentation across all banqueting and bar areas. Oversee stock control and rotation for beverages, ensuring bar readiness before each event. Ensure all statutory Health & Safety, Food Hygiene, and Licensing regulations are followed. Deliver exceptional guest service by anticipating needs and resolving issues promptly. Communicate changes to event details to all relevant departments efficiently. Maintain and update departmental standards, delivering relevant training to staff. Support departmental image and revenue growth through service excellence and collaboration. Enforce correct dress code and professional behaviour among all staff. What were looking for: Pride in delivering impeccable event setups and maintaining high standards of cleanliness and presentation. A dependable leader and team player who thrives in a fast-paced, dynamic event environment. Organised, proactive, and ready to tackle challenges hands-on. Understanding of the importance of behind-the-scenes coordination to support both team and guests seamlessly. Positive attitude, strong work ethic, and commitment to excellence. Previous experience in conference, banqueting, or hospitality supervision is essential. Benefits include: 28 days holiday 1 extra holiday day on your birthday Long service loyalty rewards Discounted food, beverage, and accommodation Staff events Introduce-a-friend at work bonus Staff meals on duty If this sounds like the perfect opportunity, apply through Quest Employment today



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