Support Worker

Location : Brookbank Complex Needs Day Service - Stratford-upon-Avon Department : Day services Salary: £12.50 per hour Hours : 36 hours per week Contract Type: Permanent Here at Heart of England Mencap we enable people with learning disabilities to lead fulfilling lives allowing them to thrive and do, be and feel their best We know that we can only achieve this by hiring the best staff who share our values. Mission Statement At the heart of everything we do is a commitment to Empower individuals to reach their full potential, inspire them to Enjoy the journey, and create opportunities to truly Livewith purpose, passion, and fulfilment. Culture Statement At the heart of our organisation is a culture rooted in inclusivity, diversity, and support. We believe that every voice matters and that our strength lies in the unique perspectives, backgrounds, and experiences of our people. We foster an environment where everyone feels welcomed, respected, and empowered to thrive. We encourage and support career development to ensure all employees have the opportunity for growth and challenges. We are compassionate in our interactions, recognising the humanity in each other and building strong, empathetic relationships across teams and with our customers. Our commitment to professionalism and accountability ensures that we hold ourselves to the highest standards, taking ownership of our actions and delivering on our promises with integrity. Above all, we are customer-focuseddriven by the needs of those we serve, dedicated to creating exceptional experiences, and constantly evolving to exceed expectations. Together, these values shape a workplace where people grow, contributions are valued, and excellence is a shared journey. Do you want a rewarding career in care where you can really make a difference everyday? Due to organisational growth, we are looking for a Support Workers who share our vision to join an enthusiastic team at our Complex Needs Day Service in Stratford Upon Avon. You may need to travel to our others services from time to time to support absence. The role is 36 hours a week, Monday to Friday with hours varying between 8.30am / 9am start - 4pm / 4.30pm finish. There may be opportunity to work a longer day and some Saturdays. You will support customers on a 1:1, 2:1 or 3:1 basis to access the community and to participate in activities they enjoy this could include; swimming, gym, working at a farm, tennis and riding accessible bikes. In the centre you will support customers in a variety of sessions which may be; cooking, music, art, sensory story telling as well supporting with daily needs which will include assisting with personal care, eating and drinking and postural care. We have an extensive training programme in place to ensure that staff are supported to feel confident within their role. But most of all, we offer fun and laughter throughout the day as well as being part of a fantastic and supportive team Some of our customers can display distressed behaviour but a full shadowing induction is given and training is provided. Some previous care experience is preferred however full training will be provided - after all, good care comes from the HEART. Alongside being part of something amazing, our employee benefits include: Extensive training and development 25 days plus bank holidays Access to 24-hour Employee Assistance Scheme and trained mental health first aiders Discount card for high street and online retailers Employee Refer a Friend scheme Long service awards Sick pay Life assurance scheme Staff recognition awards REF-225 285